[ilkanonat]

Hello,

I followed all the instructions that you wrote on the doc, but the One Click Import is not processing correctly.

Since the demo is extremely critical to not start from scratch, I wonder if you can help me?

You can see the issue via following link;
https://ibb.co/xXyQG11

[serkan]

Hi, Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site. I tried to install wp reset plugin and install the demo manually, your hosting didn’t allow me to delete any content.
Thanks

[ilkanonat]

Actually, the upload limit is already 2 GB and I also have 200gb free space to use. Need to use this demo content. What to do next?

[serkan]

Hi,
I guess you imported the demo content. You can use wp reset plugin, delete everything and import the demo content manually. There is documentation in the theme folder. One click demo import plugin should work as well if it is not conflicting with third party plugin.
Thanks

[ilkanonat]

The thing is I cannot activate this plugin. This plugin is disabled as default, I wonder how to change it? All those things are connected with each other I think I am stucked

I look forward to hear from you

[serkan]

Hi, I didn’t saw it with any customer before. The hosting company does not allow this plug-in for security reasons. I would like you to contact your hosting company and ask for help in this matter.