Display Issue with Form

  • Posted in : unRovr
  • jbenes
    Participant

    Hello,
    We are using the latest version of UnRovr with the latest versions of WordPress and Gravity Forms. The form is displayed completely incorrectly. It does display correctly in Elementor but not on the live version of the site.

    Please assist.

    serkan
    Moderator

    Hi,
    When i try to check your website, it asks me username and password for connection. Could you provide me related information, please?
    Thanks

    jbenes
    Participant

    Sorry about that! I’ve included the details in the private response.

    serkan
    Moderator

    Hi,
    There is a console error in your website. Could you please deactivate third party plugins and try it again? Btw, clear your browser cache as well.
    If you still have the issue, send me your wordpress admin details and i will have a look for you.
    Thanks

    jbenes
    Participant

    I’ve tried disabling all the plugins but this does not help – it seems to be an issue with the theme and Gravity Forms. I’ve included admin credentials below.

    Thank you for your help.

    serkan
    Moderator

    Hi,
    You can use our default contact form now. I will make some test with gravity contact form.
    Thanks for your understanding.

    jbenes
    Participant

    Hello,
    Is there any update on this? We’d really like to continue using Gravity Forms.

    serkan
    Moderator

    Hi,
    Sorry, it took too long but wordpress developer is busy due to so updates but he will keep you updated soon.
    Thanks for your understanding

    jbenes
    Participant

    Thank you for your continued help on getting this fixed – looking forward to hearing back from you soon.

    Jeremiah

    serkan
    Moderator

    Thanks for your understanding.

    ahmetsali
    Keymaster

    Hi, on the homepage, sub page’s content is fetched via ajax, so any element which requires extra javascript to work won’t work on your homepage, sorry but there is nothing we can do about it because of the limitation of the ajax fetched page nature.

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register