[ateliernovotny]

Hi,

I have a serious issue with my shop. Reviews on my products are not displaying. I can’t submit nor view a review, you can see here: http://www.ateliernovotny.com/store/original-paintings/test-purchase/

I actually figured out what is the problem. It is the Disqus comment system. The reviews work just fine when the plugin is deactivated. Does this mean I cannot use Disqus on my site? What would you recommend me to do?

Thanks.

[serkan]

Hi,
Disqus plugin’s author should solve that issue. You can create a topic to author’s support forum and wait for the solution.
https://wordpress.org/support/plugin/disqus-comment-system
Thanks

[ateliernovotny]

I understand, thank you for the reply and for providing me with a link.
Would you please recommend an anti-spam solution for protecting comments that works well with your theme in case I decide not to use Disqus?
Thanks.

[serkan]

Hi,
You can use Akismet plugin for protecting the comments.
https://wordpress.org/plugins/akismet/
Thanks

[ateliernovotny]

Thanks again. One more question if you please, I am using Google captcha (via simple plugin by BestWebSoft) and it just doesn’t play well with my site. Please look at this post for example and scroll down to comments:
http://www.ateliernovotny.com/2016/12/03/paint-what-you-really-want-watercolor-demonstration-by-daniel-novotny/

Is this possible to fix at all please?

[serkan]

Hi,
You can use this custom css code;

#commentform .gglcptch { clear: left; padding-top: 1em; }

Thanks

[ateliernovotny]

Fantastic – works, thanks so much!

[serkan]

You’re welcome.