[jaykey21]

Hello,

My website isn’t functioning properly after the update. The home page doesn’t display all of the text now for some off reason. Also, when a client tried to log into the site they receievd an error message. Can you please asssit?

Thank you,

James

[Mehmet S.]

Hi,

Please make sure that you have updated the plugins that come with the theme. To do this, go to the Install Theme Plugins page under the Appearance menu. Update the plugins where you see the “Update” button. Then, clear the cache and check your website.

If your website is still not working properly, deactivate the “Selection Sharer” plugin and check your website again.

Best regards,
Mehmet

[jaykey21]

Do I have to install those that I don’t have? Example do I need to use Learn Press if I used TutorLMS?

[jaykey21]

I also tried to update the Tutor LMS Certificate Builder and it will not update.

[Mehmet S.]

Hi,

For this theme to work as expected, the Pixelwars Core plugin is required. Therefore, you need to install and activate this plugin.

Additionally, since many pages on the demo site are built with Elementor and JetElements plugins, you should also install these plugins.

If you are using the TutorLMS plugin, there is no need to install the LearnPress plugin. Having both plugins installed simultaneously will cause a conflict in the system.

If the update process for the “Tutor LMS Certificate Builder” plugin or any other plugin fails, first deactivate and delete the plugin from the Plugins page. Then, reinstall it from the “Install Theme Plugins” page. This will ensure the latest version is installed.

Best regards,
Mehmet