[Anonymous]

HELLO I HAVE SERIOUS PROBLEMS FOR THE SYSTEM OF SALE MAILS APPROVED, COMPLETED …. (FROM LEARNPRESS) TO THE STUDENTS, THE MAIL SENDING DOES NOT WORK TO RESET THE PASSWORD OF A USER.

SOME HELP PLEASE

THANKS

[serkan]

Hi,
Can you contact your hosting provider and confirm that the PHP mail() function is enabled on your server?
Also, you can reinstall LearnPress plugin as well.
Thanks

[Anonymous]

I do not know what happens because I have tried to deactivate and delete, then I have reinstalled and activated it. The php code is fine … I don’t know what happens to it, I have also tried to deactivate plugins but it remains the same …..

[serkan]

Hi,
Do you have any problem, now?
Thanks

[Anonymous]

yes, i still have that problem …

[serkan]

Hi,
Could you provide me your wp admin details via our private content box below?
Thanks

[Anonymous]

Of course!!!

thanks!

[serkan]

Hi,
I tried to access your admin panel and i am getting this error message “Acceso bloqueado por seguridad. Rogamos contacte con su proveedor de hosting // Access denied by security. Please contact your hosting provider”.

[Anonymous]

PLEASE YOU CAN TRY AGAIN

[serkan]

Hi, You have a security protection by hosting. You are probably restricted from logging in to the admin panel from a different country. Can you contact your hosting company and request to temporarily remove this restriction?
Thanks

[Anonymous]

Having a similar problem. I don’t get any notification emails sent from my WP site when someone places an order for a course I have developed in LearnPress. I checked with my web hosting people and they said:
‘The reason being is because, as the error details, the mail() function has been disabled because we have experienced a lot of spam and other unsolicited mail being sent and with better and more robust solutions being available to send mail, we had previously made the decision to disable the mail() function on our shared servers.
Unfortunately it cannot be enabled you will need to use smtp authentication plugin for setting the emails.’

So, what smtp plugin should I install that will work with Efor and LearnPress? Will that be the solution to make the email notifications go to the site admin and students?

[serkan]

Hi, Sending mails through WordPress’s default mail system is not reliable, I recommend you to configure an smtp mail server for your site, there are several alternatives for this, you may check the articles below for detailed explanation on this topic;

https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
https://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/

Have a nice day!