[fr1000]

I went to the Envato Market plugin and tried to save the key, but I got failure. I also tried test connection I got error as well

[serkan]

Hi,
It sounds like you’re having issues with the Envato Market plugin, specifically with saving your API key and testing the connection. Here are some steps to troubleshoot and resolve the problem:

Possible Causes & Fixes:
Invalid or Expired API Key
Ensure your Envato API key is correct and hasn’t expired.
Generate a new key from your Envato account:
Go to Envato Account Settings > API Tokens
Create a new key with “Download & Purchase List” permissions.

Server Connection Issues
The plugin needs to connect to api.envato.com. If your server blocks outgoing requests, the connection will fail.
Check with your host if they block external API calls.
Test manually by running this in your browser (replace YOUR_API_KEY):

https://api.envato.com/v3/market/author/sale?code=YOUR_API_KEY

If it returns an error, your server may be blocking the request.

Plugin Conflict
Temporarily deactivate other plugins (especially security/firewall plugins) and try again.
Switch to a default WordPress theme (like Twenty Twenty-Four) to rule out theme conflicts.

SSL/HTTPS Issues
If your site has SSL issues, API calls may fail.
Check if your site has a valid SSL certificate (🔒 in browser URL bar).
Try disabling “Force HTTPS” in WordPress (if enabled).

Corrupted Plugin Files
Reinstall the Envato Market plugin:
Delete the plugin → Reinstall from WordPress.org or Envato.

Host-Specific Restrictions
Some hosts (like WP Engine, Cloudways) restrict external API calls.

Contact support and ask:
“Is api.envato.com blocked on my server?”
“Can you whitelist outgoing API requests?”

Next Steps
If the issue persists, check WordPress debug logs (wp-config.php → enable WP_DEBUG).
Try installing the plugin on a fresh WordPress install (local or staging) to isolate the issue.

Have a nice day 🚀