Error installing Lahana

  • Posted in : Lahanna
  • michaelnatkin
    Participant

    I’m trying to install Lahana on https://herbivoracious.com, and I get this error message:

    “Unable to create directory ../images/2021/11. Is its parent directory writable by the server?”

    What should my next step be? I’ve confirmed that public_html/images has a permission of 775, as does public_html/images/2021.

    serkan
    Moderator

    Hi,
    Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site.
    Then you can provide me your wp admin details via our private content box below then I can install the theme for you.
    Thanks

    michaelnatkin
    Participant

    Yes, upload size is 512MB.

    serkan
    Moderator

    Hi,
    There is private content box in this page. Only I can see it. You or other customers can not able to see it. So it is safe.
    Thanks

    serkan
    Moderator
    michaelnatkin
    Participant

    Yes, see my initial note – I’ve already checked all of the directory permissions that I could find. If you can tell me which directory is failing I can triple check it. “..” means relative parent directory, but I don’t know where that is relative to.

    serkan
    Moderator

    Hi,
    I just uploaded the theme for you.
    You can go to appearance > import demo data > you can import any demo data according to your taste.
    Thanks

    michaelnatkin
    Participant

    Hi – y’all seem to have kind of wrecked my site. I didn’t want you to import demo data, just install the theme. I have hundreds of existing blog posts there! I just tried switching back to previous theme but all of my images are gone. Please help!

    serkan
    Moderator

    Hi,
    I didn’t delete any data. I just imported the theme for you.
    If you want revert your theme back, you can contact your hosting company and get your old data back.
    Thanks

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