Formating broken

  • Posted in : ikonik
  • mharis
    Participant

    Hi,

    Formating is broken on all pages except homepage (and it is not exactly the same as your demo version). I did all what I could as mentioned in previous posts.

    Secondly, I am not getting start website with music or without music option, like shown in the demo (when URL is entered no black page is shown with these options)

    Could you please help me with this ? I have sent you my website details.

    Kind regards
    Haris

    serkan
    Moderator

    Hi Haris,
    I just checked your website and it looks okay on my side.
    Please clear your browser cache and try it again.
    Thanks

    mharis
    Participant

    Hi Serkan,

    Thank you so much for your timely reply.
    I have to be honest with I don’t find your reply very helpful :).
    I cleared browser cache multiple times (used these browser, Chrome, firefox, edge chromium), it didn’t work.
    Then I tried on my Mac (safari, chrome again).

    it doesn’t work. It doesnt show the startup audio selection option and formating is messed up.

    Please have a look at this video, and you ll know what I am talking about. https://streamable.com/a2jfen

    I apologise if I am being rude in the video I didn’t mean to, Its just I am trying to fix this since yesterday. I even deleted and installed theme and even my complete WordPress.

    Kind regards
    Haris

    serkan
    Moderator

    Hi Haris,
    This is how it looks like on my side.
    https://ibb.co/TBYC1r1
    https://ibb.co/bJ3VPgd
    https://ibb.co/bLkDnFZ
    That is why I said please clear your cache.
    Have you try to use different devices?
    Please keep me updated.

    mharis
    Participant

    Hi Serkan,

    thank you for your reply.

    formating is ok in 1.2.3 version but I am not getting “Yeah! and Nope” (page) when I land on the website. 1.2.4 version is not working at all properly (like shown in the video which I sent you, I have cleared and purged the cache multiple times. I have also used multiple devices (Mac and window) that’s why I mentioned earlier that I don’t see this a solution.

    Seconldy dynamic widgets from elementor are not working, It was written on theme posting that theme is fully compatible with elementor. This has destroyed the whole purpose of me buying this theme.

    kind regards
    Haris

    serkan
    Moderator

    Hi Haris,
    Please let’s agree on something with you. I sent you 3 different screenshots. Any module you showed in the video as faulty seems to me not to be problematic. That’s why I asked you to clear your browser cache. Are there any problems with the screenshots I sent you? Please test your website on a different device. I did not see any problem on elementor in my reviews.
    I would ask you to make the following setting for automatic music playback. Appearance > customize > general > background music autoplay > choose yes and save it. Since you selected this yes, your browser will ask you for a permission each time like on our demo.

    Also, you can disable ajax feature from “Homepage Menu Item” widget to fix the issue about some Elementor elements not working right, please update your theme to the latest version if you don’t see this option yet.

    Thanks

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