full width suddenly gone

  • Posted in : Efor
  • michaelhighsand
    Participant

    i was working on my homepage while suddenly the whole page shifted from full page to boxed or 740 px as in PAGE/POST CONTENT WIDTH in the customizer. i can toggle the sections to stretch and get full width but then some sections like ‘ results i have helped create’ and ‘recent courses’ don’t pan out properly. they remain slim and or too many features come on the page. or some like ‘featured in’ become to wide and there is no padding. also on top there will be a border between the header and the first section which i have to minimize with a -100 margin.
    what happened and what to do?

    serkan
    Moderator

    Hi,
    Could you please deactivate all your third party plugins, clear your browser cache and try it again?
    Thanks

    michaelhighsand
    Participant

    i have everything off except Elementor and it’s the same

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    Thanks

    michaelhighsand
    Participant

    yes of course

    michaelhighsand
    Participant

    i had made a site before on elementor and astra
    maybe there are some conflicts there

    serkan
    Moderator

    Hi,
    I could not check your website because you didn’t share the website URL. You only shared username and password.
    Elementor and another plugin may conflict. That is why I asked you to deactivate third party plugins except theme plugin.
    Thanks

    michaelhighsand
    Participant

    okay here agian

    serkan
    Moderator

    Hi,
    I didn’t want to delete any of your data. Please export your data if you have any then please watch steps below;
    https://www.pixelwars.org/forums/topic/uploaded-demo-broken/
    I want you to reset and install a fresh copy of the theme.
    Thanks

    michaelhighsand
    Participant

    Hi Serkan,

    i want to thank you for your help so far. And I did what you said and I activated all the plugins that i thought are essential and the newly installed theme looked perfect, just as on the Envato site. Then i left the house and when i got back after a few hours, the whole layout is gone.
    please advise,
    thanks
    Michael

    michaelhighsand
    Participant

    that is for the home page

    serkan
    Moderator

    Hi,
    I will forwarrd this topic to our developer btw, please contact your hosting company if they have hard cache on your website.
    Thanks

    michaelhighsand
    Participant

    okay. i have checked with my provider Godaddy and they say they do not use a hard cache.

    serkan
    Moderator

    Okay then. I will forward this topic to our developer and I will keep you updated.
    Thanks

    ahmetsali
    Keymaster

    Hi, that’s awkward, can you try importing demo data again with the required plugins activated.

    Have a nice day!

    michaelhighsand
    Participant

    okay i will.
    i have been looking for a list of the required plugins but cannot find it. do you have it for me pls?

    michaelhighsand
    Participant

    1 more question:
    if want to clear the browsers cache, is it sufficient to clear cached image and files?

    michaelhighsand
    Participant

    i have installed the demo data but the same lack of layout occurs

    michaelhighsand
    Participant

    it’s weird i wanted to ask you how and what about clearing browser data but if i do i get blocked with this message: A potentially unsafe operation has been detected in your request to this site
    Your access to this service has been limited. (HTTP response code 403)

    maybe can you just tell what to clear? for obvious reasons some like passwords and browsing history i would rather not clear all the time…

    serkan
    Moderator

    Hi,
    You can check out this related topic;
    https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
    Btw, if you go to dashboard > plugins > install plugin > default theme plugins will be listed there.

    michaelhighsand
    Participant

    Hi Serkan,

    for a change i tried to install the Judy West theme
    and then i get this

    [WARNING] Failed to import course-tag Accounting
    [WARNING] Failed to import course-tag Adobe Photoshop
    [WARNING] Failed to import course-tag Adobe XD
    [WARNING] Failed to import course-tag App Development
    [WARNING] Failed to import course-category Business
    [WARNING] Failed to import course-category Design
    [WARNING] Failed to import course-category Development
    [WARNING] Failed to import course-category Finance
    [WARNING] Failed to import course-category Graphic Design
    [WARNING] Failed to import course-tag Graphic Design
    [WARNING] Failed to import course-category Heath & Fitness
    [WARNING] Failed to import course-tag Heath & Fitness
    [WARNING] Failed to import course-tag Illustrations
    [WARNING] Failed to import course-category JavaScript
    [WARNING] Failed to import course-tag JavaScript
    [WARNING] Failed to import course-category Marketing
    [WARNING] Failed to import course-category Math
    [WARNING] Failed to import course-category Photography
    [WARNING] Failed to import course-category PHP
    [WARNING] Failed to import course-tag PHP
    [WARNING] Failed to import course-category Project Management
    [WARNING] Failed to import course-category Sales
    [WARNING] Failed to import course-category SEO
    [WARNING] Failed to import course-category Statistics
    [WARNING] Failed to import course-tag UI Design
    [WARNING] Failed to import course-category UI/UX Design
    [WARNING] Failed to import course-tag UX Design
    [WARNING] Failed to import course-category WordPress
    [WARNING] Failed to import course-category 3D & Animation
    [WARNING] Failed to import course-category Affiliate Marketing
    [WARNING] Failed to import course-category Affinity Photo
    [WARNING] Failed to import course-category Algebra
    [WARNING] Failed to import course-category Calculus
    [WARNING] Failed to import course-category Discrete Math
    [WARNING] Failed to import course-category DSLR
    [WARNING] Failed to import course-category Email Marketing
    [WARNING] Failed to import course-category Luminar
    [WARNING] Failed to import course-category Mobile Photography
    [WARNING] Failed to import “Complete Financial Analyst Course”: Invalid post type courses
    [WARNING] Failed to import “Complete Trello Fundamentals – Beginners to Advanced”: Invalid post type courses
    [WARNING] Failed to import “Sales Training: Practical Sales Techniques”: Invalid post type courses
    [WARNING] Failed to import “Complete Blender Creator: Learn 3D Modelling”: Invalid post type courses
    [WARNING] Failed to import “User Experience Design Essentials”: Invalid post type courses
    [WARNING] Failed to import “Ultimate Photoshop Training: From Beginner”: Invalid post type courses
    [WARNING] Failed to import “WordPress for Beginners – Master WordPress”: Invalid post type courses
    [WARNING] Failed to import “PHP Beginners – Become a PHP Master”: Invalid post type courses
    [WARNING] Failed to import “Nutrition: Build Your Perfect Diet & Meal Plan”: Invalid post type courses
    [WARNING] Failed to import “The Complete JavaScript Course 2019”: Invalid post type courses

    i think there is something wrong
    please advise

    serkan
    Moderator

    Hi @michaelhighsand
    It is related to learnpress plugin. If it was deactivated when you import the demo data, you can get this kind of error messages.
    Thanks

    michaelhighsand
    Participant

    okay i am going to start from scratch again.

    serkan
    Moderator

    Hi,
    Please keep me updated when you import it again.
    Thanks

    michaelhighsand
    Participant

    Hi Serkan,

    i did a complete reset and had all the essential plugins activated and updated including Learnpress, although not set up.
    i Still when i activated the Judy West demo I get the same error messages and when i try to work with it, it doesn’t behave properly.

    michaelhighsand
    Participant

    well strangely it seems to behave okay. but what should i do? with all those error messages my work now will be lost somehow?

    serkan
    Moderator

    Hi @michaelhighsand
    If your course page works fine then you can ignore the messages. If there is something wrong, I can try to import the demo data for you again.
    Thanks

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