[gulumglobal]

good day

please assist how amelia can send zoom invite details via email to employee/client automatically after booking is paid/confirmed ?

thanks

[serkan]

Hi,
Could you please check out this related topic?
https://wpamelia.com/configuring-zoom/
Thanks

[gulumglobal]

hi Serkan

thank you for your email but unfortunately they dont explain on how to auto send email , as i watched it before. can you assist me manually ?

thank you
regards

[serkan]

Hi,
I will forward this topic to our developer and we can ask it to plugin author.
Thanks

[ahmetsali]

Hi, can you please check out the e-mail notifications guide for amelia below;

https://wpamelia.com/notifications/

Cheers.

[gulumglobal]

hi ahmet

i tried to do it but seems still my self and client not getting the zoom invite link after booking is made. i will appreciate it if you could pls do it for me.

thanks

[ahmetsali]

Hi again, so you have set it up to send emails but not getting any e-mails?

– Have you checked your spam folder?
– Can your server send other default wordpress e-mails successfully? (such as user registered or password reset mails.)

[gulumglobal]

Hi Ahmet
I checked spam folder
Amelia does sent emails as well as registered users , only issue is to send automated zoom invite links via email

[ahmetsali]

Hi again, can you please share your wp-login details via the private content box below and let us check what’s wrong?

Also which service we should book to test the zoom email link?

Thanks.

[gulumglobal]

hi ahmet

pls see wp login details in private content ,
kindly use any of the services for booking by using coupon in private content
could you pls also fix contact form on contact us page, seems you cant submit forms on contact us page/form

thank you
regards

[gulumglobal]

hi ahmet

let zoom send invite link to customer and to host

thank you

[ahmetsali]

Hi, I can confirm the issue, I have just contacted plugin support about this issue and awaiting a solution from them, I will keep you informed.

Cheers.

[ahmetsali]

Hi, I fixed it by navigating to Amelia > Settings > Notifications > Mail Service and I switched to “WP Mail” from “SMTP” and now I got the Join Zoom link with the e-mail.

I guess your smtp settings was causing the issue.

Cheers.

[gulumglobal]

Hi Ahmet,

I didn’t get any zoom invite link as host ? As per Amelia’s video they highly suggested to use smtp , I think they need to update their videos
I am that it’s fixed , pls advise do I need to do anything going forward,
Also did you fix contact form too?

[gulumglobal]

hi ahmet

i can see that amelia zoom invite link get delivered to client/host. well done and thank you.
i see that emails are under junk/spam mail box, can we do anything about it ???
you haven not answered me regarding contact us form on contact us page ?have you fix it too??

kindly confirm

regards

[serkan]

Hi,
You can mark emails as not spam. In addition, this issue can sometimes be related to hosting. When too many spam mails come from that hosting, they fall into spam. In such matters, users usually contact the hosting or change the hosting company.
Thanks

[ahmetsali]

Hi, here is the response from the plugin support team;

“I can see that all services have Zoom integration enabled, so that’s correct. There is just one employee assigned to all services and he is also connected to the Zoom user. But, the issue is that we don’t recommend WP mail for sending emails. We do recommend SMTP instead since emails sent with the WP mail settings are usually flagged as spam and it takes more time to be sent. So, you want to make sure that the email notifications are configured according to the instructions from this link;

https://wpamelia.com/notification-settings/
”

But in your case, smtp doesn’t send e-mails, I suggest you the check your smtp setting again to see if there is a typo mistake or anything like that.

For contact form issue, please use the related topic.

Thanks.

[gulumglobal]

hi ahmet

for some reasons after watching and following all steps , it does not send test email via gmail smtp settings, back on wpmail for now

thank you

[serkan]

Thanks for the feedback.

[gulumglobal]

hi Serkan

i also tried with outlook email account instead of Gmail and both failed. wondering if any of your other client experiencing same issue ??

thanks

[serkan]

Hi,
No one expressed a different opinion on this issue. The plugin author’s feedback on this issue was forwarded to you by Mr. Ahmet. Would you like us to contact the plugin author again? And what kind of message would you like to send them?
Thanks