[Alcin]

Hi,

I would like to slow down the vertical scrolling gallery :

https://themes.pixelwars.org/artflow/demo-01/home-06/

I know there is no option in the BO of WordPress.

So, in the FTP files, how can i manage this ?

Regards,

Alcin

[serkan]

Hi,
I will forward this request to our developer and i will keep you updated.
Thanks

[ahmetsali]

Hi, unfortunately, this is not available by default, and modifying source files is out of our support scope.

Have a nice day!

[Alcin]

Hi,

I do not understand.

You’re selling a template (quite expensive) and you don’t have a solution to modify the speed of the vertical scrolling gallery of one of your Demo pages?

[serkan]

Hi, i see you, but we don’t promise any customization work anywhere, but still we try to help you all on some simple css customizations that doesn’t take more than just a few minutes,
but what you are asking is not possible with just a few lines of code, it requires more time and effort for customization, if you are not familiar to coding you may consider hiring an expert at wpkraken.io .

[Alcin]

Hi,

I’m asking not because i want personnal customization but because the theme does not work properly with some browsers.

For example, on Safari, the gallery moves so quickly that it is not usable for a good user experience.

It’s not about customization but about using what I bought.

Regards,

Alcin

[serkan]

Hi, We pass many tests before publishing the theme. In addition, Themeforest teams perform and approve the necessary tests. For now, we have not encountered such a problem in safari. The developer will take this into consideration. Customer experience is important to us. You can be sure that necessary actions will be taken.
Thanks

[Alcin]

Hi,

Another problem.

Home page video background ( https://themes.pixelwars.org/artflow/demo-01/home-08/ ) doesn’t work at all with, for example, Safari.

And, when i import the demo content, this homepage video background can’t be set with a video and rgb hoover is absent (whatever the browser).

How this probleme can be fix?

How to set a video and how to have the hoover rgb working?

Regards,

Cindy

[Alcin]

Solution found for the video + RGB.

How Safari can be fix?

[serkan]

Hi,
Please check out this related topic;
https://developer.apple.com/documentation/webkit/delivering_video_content_for_safari/#

If you are using “mov” as the video format, which cannot be played by Safari. I would recommend to use the mp4 format. This has been the most compatible video format on all devices and browsers for several years.