Import issue

  • Posted in : Energify
  • Theresa Nolan
    Participant

    I have followed all instructions in your documentation and successfully imported the demo content, widgets, and customizer settings. However, during the import process, I received the following notice:

    Redux files: not defined!

    I checked the /01/ demo folder and it contains:

    content.xml

    widgets.wie

    customizer.dat

    There is no Redux import file included (e.g., .json), which appears to be required to properly configure theme options such as layout, fonts, and colors.

    Please provide the missing Redux file or send a complete version of the demo package containing all required data.

    Looking forward to your quick assistance so I can complete the setup.

    Mehmet S.
    Keymaster

    Hi,

    Thank you for your message and for carefully following the steps in our documentation.

    Regarding the notice you saw during import:
    “Redux files: not defined!”
    Please don’t worry, our theme does not use Redux Framework, so this message can be safely ignored. It is coming from the plugin “One Click Demo Import” in your setup, but it has no effect on the functionality of the theme.

    The demo folder you mentioned (content.xml, widgets.wie, customizer.dat) includes all the necessary files to import the demo content successfully. After the import, you can manage layout, fonts, and colors via the Customizer at Appearance > Customize.

    If you still notice anything that looks off or incomplete after the import, feel free to share your website link with us. We’ll be happy to check and assist further.

    Best regards,
    Mehmet

    Theresa Nolan
    Participant

    Images, videos is not imported, that is the issue

    Mehmet S.
    Keymaster

    Hi,

    For this theme to work in the best and smoothest way, the necessary server configuration settings need to be made.

    Please make sure that your server configuration settings are as shown in the link below.

    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

    Server configuration settings can be adjusted through the hosting control panel. You can do this yourself, or you can ask your web hosting provider to make these adjustments for you.

    Best regards,
    Mehmet

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