[pierpaolo]

Hello, I noticed that the Photographer theme is not optimized for iPhone X. I can see 2 white bars on the sides of the screen when I put the phone in landscape mode. When is support for iPhone X going to be added?

[serkan]

Hi,
Currently, many applications do not support iPhone x. I also have iPhone x. The best stabilization will be completed over time after testing.
Thanks for your patience.

[pierpaolo]

All the apps I have actually support iPhone X, also Apple is now mandating developers to support iPhone X, see article below.

https://www.cultofmac.com/529357/developers-must-ensure-apps-are-optimized-for-iphone-x/

It’s a pity that such a great theme made on purpose for photography shows those horrible bands on the sides when viewed on an iPhone X. I use one and when I quickly want to show my website to my potential customers I always have to explain that the site is not yet optimized for iPhone X.

Do you have any concrete timeline for this?

[serkan]

Hi,
I just tested our demo website with iPhone X Landscape mode and i didn’t see any white bar issue. I used safari browser and chrome browser with the latest versions.
Could you please tell me your test browser and also tell me your related url, please?
Also, do you see the same problem when you test our demo website?
Thanks

[pierpaolo]

Hi Serkan,

I just tried with your demo site and I see the same issue. When I browse it in landscape mode on an iPhone X (I use Safari with the latest iOS 11.2.6) I see two white bands on the sides of the screen. I sent you screenshots over email (let me know if I should send them somewhere else), anyway you can simply try with an iPhone X, just put it in landscape mode and open any picture that is not purely white.

I guess this can be fixed if the background of the photo galleries could be changed to black color, is it possible? (Only the photo galleries, the background of the website should be white as it is now)

My website is fadingasia.com

Let me know if you need further info.

Thanks

[serkan]

Hi,
Apple has set a safe area when it goes into landscape mode on iPhone X. I forwarded this topic to our developer. He will keep you update when he got a solution to this issue.
Thanks for the feedback.