[The Creative Shop]

Couple of issues.
1. I go to the bottom of the course page and change the author, hit save, it doesn’t save and reverts the incorrect person.

2. I have loaded an image for my course, it wont display. It has one course, but not other. Have deleted, logged out, logged back in, reloaded still wont display.

3. I have made a course with a quizz. I can view all the course content but not the quizz unless I purchase the course. Do I need to make it free to view it?

[Mehmet S.]

Hello,

Thank you for reaching out. I understand the issues you are experiencing with LearnPress. Let’s go through them one by one and find a solution.

1. Course Author Change Not Saving
– This might be due to caching. Please try clearing your browser cache or testing in an incognito/private window.
– If you are using a caching plugin, try clearing its cache and then attempt the change again.
– Some user roles may not have permission to modify course authors. If you are not an Administrator, check if your role allows author changes.
– To rule out plugin conflicts, try disabling all plugins except LearnPress and see if the issue persists.

2. Course Image Not Displaying
– If the image appears in one course but not another, it could be a caching issue. Try clearing any CDN or website cache.
– If you are using a lazy load plugin, disable it and check if the image appears.

3. Quiz Not Visible Without Purchase
By default, quizzes require enrollment. If you want users to access it for free, follow these steps:
– Go to LearnPress > Courses > (Your Course) > Curriculum.
– Find the quiz and enable the “Allow Preview” option.
– In LearnPress > Settings > Courses, check if the “Enable Preview” option is turned on.
– If your site is using a membership plugin or WooCommerce, check if it’s restricting access to free content.

4. LearnPress Support Forum
Since this issue is related to the LearnPress plugin, you may also find more discussions and solutions in their official support forum:
LearnPress Support Forum: https://wordpress.org/support/plugin/learnpress/

If the issue persists, you can also create a new support ticket directly in the LearnPress forum, where their support team can assist you further.

Let us know if you need any other help!

Best regards,
Mehmet