Issues when editing in elementor

  • Posted in : Efor
  • janaboyko
    Participant

    Hello,

    I am now having issues editing my page in elementor. I am being asked to turn on safe mode… but none of the content is loading properly for me to edit in elementor.

    Is this an issue with your theme?

    Please help, thank you.

    serkan
    Moderator

    Hi,
    Our theme is suitable with the elementor plugin. You also have other troubles with Elementor. Can you talk to the Elementor support team on the subject?
    https://elementor.com/support/
    Keep me updated.
    Thanks

    janaboyko
    Participant

    Hello,

    I have reached out to elementor.

    I’m also visiting my homepage now and many of the your efor theme elements are not loading. Is this theme having issues for some reason? If you look at my homepage there are gaps where content used to exist.

    Here is my website: http://www.allofherbusiness.com

    Will provide my wp login details below.

    ahmetsali
    Keymaster

    Hi I have just logged into your site and, updated, Elementor, JetPlugins, your theme and now Elementor page edit screen loads fine. Btw, please clear your cache if you see any inconsistency with the design.

    Cheers.

    janaboyko
    Participant

    Hello Ahmet,

    Thank you so very much for helping me with this. I really appreciate your support in this forum.

    One thing I did notice is now my logo at the top of my website appears to be enlarged and it is not left-justified as I had it set to.

    Are you able to help me correct the logo issue at the top of all my pages? Thank you so much.

    I’ve also noticed that the contact form is not working on my website. I have included the link to this page in the private content area below.

    serkan
    Moderator

    Hi,
    Please check them out again.
    Thanks

    janaboyko
    Participant

    Hello,

    The logo placement / size is still not correct. It should be slightly smaller and more to the left (like it was originally). I even tried visiting the website in private browsing mode and still having issues.

    Also, the form now appears on my contact page but there is an error message whenever anyone tries to submit.

    Thank you,

    serkan
    Moderator

    Hi,
    Could you try to use this custom css code;

    @media screen and (min-width: 992px) { .site-header .site-title img { height: 40px; margin-left: -50px; } }

    Your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
    If you still have the issue, you can try to use ninja form plugin instead of our default contact form.
    https://wordpress.org/plugins/ninja-forms/
    Thanks

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