[rebelion]

I am customizing a client’s website using the Judy West Demo of the Efor theme.

I have encountered the problem that I try to put the client’s logo in the header and it does not appear, I have created versions of the logo in various sizes and nothing.

So, until now I have it with the client’s name. I have configured the header to be transparent, but when I scroll the page, the logo text does not change to black and it is not visible.

I would like to solve the logo problem and also the logo text to change to black, as well as the menu links.

[serkan]

Hi @rebelion
Could you please provide me your wp admin details via our private content box, below?
I wanna check the settings.
Thanks

[rebelion]

Hi serkan, I am sending you the data requested.
Looking forward to your reply!
Greetings.

[rebelion]

Hellooooo!

Anyone there? I have been waiting for you for days and no response.
I have my client waiting and she’s already started asking questions.
If you don’t know how to fix the problem, I will understand, we are human beings, but please let me know so I can find a solution.

But if you disappear like that and let silence be the answer, this speaks very poorly of you and your service. And as one more creator of this community, I feel compelled to give you a bad rating and to talk about the lack of professionalism in your support service, not because of the code, nor because of the product, but because of the support management.

[serkan]

Hi @rebelion
Hi, our response time in the forums is usually 48h (2 business days).
Since it was the weekend, we had to respond no later than Monday morning. Normally we don’t even wait that long. I couldn’t check for 2-3 days because I had health problems. I’m sorry for that. I looked into the logo issue. I solved the problem with the text logo. If you are going to use an image logo, I can help you with that. I wasn’t able to test it as there is no logo loaded.
Thank you for your understanding and patience.