Logo issue

  • Posted in : Archy
  • Element
    Participant

    I placed a logo in the header and it is all fine. When I look the web from imac the logo is fine, on the mobile is fine, but from windows computer (Google Chrome) the logo is shrinky.
    I uploaded the logo in good quality and in .png.
    I’ll provide login details for you to inspect.

    Thank you

    Element
    Participant

    Hello, any news regarding this?

    serkan
    Moderator

    Hi, Thank you for reaching out about this issue. I’ve tested the website on Chrome (Windows) as you mentioned, but I wasn’t able to replicate the problem—the logo appears correctly sized on my end.

    To help resolve this, could you please provide:

    The specific Windows/Chrome version you’re using.

    A screenshot of how the logo appears on your side.

    The screen resolution of the Windows device where you see the issue.

    This will help me investigate further. Alternatively, if you’d like me to check the login details you shared, I can do a deeper inspection.

    Let me know how you’d like to proceed!

    Best regards.

    Element
    Participant

    Dear Serkan,

    thank you for your reply. I only got problem on Mozilla (it seems).

    here is the screenshot:

    https://espera.hr/wp-content/uploads/2025/05/scr1-scaled.jpg

    Logo is shrinky and pixelated :(

    serkan
    Moderator

    Hi,
    Thank you for sharing the screenshot—this helps a lot! I can see the logo appears smaller and pixelated in Mozilla Firefox, which suggests a browser-specific rendering issue.
    Sometimes, cached styles or images cause display glitches.
    Press Ctrl + Shift + Delete (Windows) to clear Firefox’s cache.
    Reload the page (Ctrl + F5 for a hard refresh).

    Confirm the uploaded logo is high-resolution (e.g., 2x size of its displayed dimensions).
    If the logo is a .png, ensure it’s exported with anti-aliasing (prevents pixelation).

    Temporarily disable caching plugins (e.g., WP Rocket, W3 Total Cache) and retest.
    Switch to a default WordPress theme (e.g., Twenty Twenty-Four) to rule out CSS conflicts.

    Let me know if the cache clear resolves it.
    Thanks for your patience!

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