[waynebarrow91]

My website http://www.waynebarrow.co.uk works fine on my MacBook, however when I go to check it out on my mobile, the menu has disappeared. Any help at all would be greatly appreciated. P.S, I’m a bit of a newbie when it comes to websites.

[serkan]

Hi waynebarrow91,
I just checked your related url with couple of mobile devices and it is working on my side.
You have a hamburger menu at the top and when you click it you will get the menu.
If you still have the problem, please deactivate all your plugin and try it again.
Thanks

[waynebarrow91]

I’ve tried that, and still the same, I only knew about the menu not working through someone else. I then checked it out on my phone, and when I click on the menu at the top, I just get a blank white space.
Appreciate the advice :)

[serkan]

Hi waynebarrow91,
I just tested your website again with note4 android 5.1.1 ( chrome and safari ) and iphone 6s plus ios 9.2 ( safari ) and everything look fine.
Could you try to update your mobile and tell me your mobile device and browser please?
Thanks

[waynebarrow91]

Hi,
I am using Safari on iPhone 6 with iOS 9.2.1, and still having issues.
Thanks

[serkan]

Hi waynebarrow91,
It is so weird. Because i just checked your website with using safari on iPhone 6 with iOS 9.2.1 and I didn’t get any blank white spaces. Did you try to check your website with another mobile devices? Send me screenshots and be sure that all your plugin are deactivated. And update your theme to the latest.
Thanks

[waynebarrow91]

I went to take a screenshot, and sods law, it was working fine! Hopefully this has now sorted itself!

[serkan]

Okay, good luck.