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Posted in : Efor
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Hi
Ive noticed a bug on website using mobile menu:
Clicking the hamburger menu works fine at first load when website is scrolled to the top.
However, scroll down the page, click on hamburger icon to load menu and the website completely freezes!
Cant scroll/down or open menu.
Not sure what is causing this? Please have a look.
Ive attached log in info
Hi,
Could you please tell me the test platform, browser version number and mobile brand?
I just tested with android 12.0.5, chrome latest version and I didn’t see any issue.
ThanksHi,
Sure it is iPhone iOS 14.3, Chrome browser and Safari browser same thing cant open menu after scrolling down..Hi,
I tested your website via ios 14.2, chrome and safari browsers and i didn’t see any bug.
Have you tested with other ios devices as well?
I will also forward this topic to our developer and I will keep you updated.
ThanksYes please checked on both iPhone 8 Plus and iPhone X same issue. These devices load other websites with no issues.
Please note iOS version is 14.3 not 14.2, issue on chrome or safari all up to date.
To be clear issue is menu will not open if you are scrolled down page more than 5-10%. Then menu crashes and page freezes
Hi, I see the issue, we will fix this issue and release a new update about in a week.
Thanks for the feedback.
Hi, thanks for the fix I applied latest update and the menu works well when sticky.
However, now the issue is the menu is stuck when scrolled all the way to top.
To replicate:
1) Try opening the mobile menu on loading any page. = It wont let you scroll the items.2) scroll down the page and open sticky menu= works as expected, can scroll items and select freely.
Same platforms IOS 14.4, Safari and Chrome same behaviour.
Thanks
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