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Posted in : Empathy
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Hey,
The website looks great and works fine on desktops but when i view the website on my phone none of the menu links work and the page scrolls a lot and once you open the menu.Im not 100% sure if I’ve done something to it or if this is a bug within the code it self.
Please let me know if its something i have done so i can look at fixing this myself or if its a bug in the code.
Thanks
Hi,
Could you check our demo website, please?
Do you have the same problem?
I would recommend you to deactivate all your plugin and try it again please?
ThanksHi MrAshTonka,
If you have the issue with our demo website, then it is related to your browser. I would recommend you to reinstall your browser again.So are you saying there is something wrong with my browser on my computer, mobile and laptop as well as my mates computer, mobile and laptop?
I have taken out parts of the website that I did not need such as the blog and portfolio could that have stuffed things up?
Hi MrAshTonka,
You are talking about our demo website as well. And you told me that it is working fine on desktop just problem with mobile. So i thought it might be related to your browser. Could you provide me your related url and tell me what is your mobile and browser version so I can run some test on it.
ThanksSorry for the late reply,
I have a Samsung Galaxy S5 using the latest update, Im using FireFox mobile as my browser latest update as well.
The URL is http://coachash.com.au
You can see the problem once you resize the browser if you are on desktop and open the menu on the website.
This site can’t be reached
http://coachash.com.au’s server DNS address could not be found.
The DNS server returned:
Server Failure: The name server was unable to process this query.
This means that the system was not able to resolve the hostname presented in the URL. Check if the address is correct.
Could you update your theme as well?
Thanks
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