[matkabirth]

Hello!

I have been having an issue with my photo wall images not showing. I have the home landing photowall set up and it has been working fine until a week or so ago. Now the images just never load. I also have them linked on a portfolio page and they work fine there. It’s something with the photo wall layouts that seems to be broken. Help?

http://www.jeanetteleephoto.com

And then an example of the homepage with photowall not working: http://jeanetteleephoto.com/home/

[serkan]

Hi,
Please deactivate all your plugin and activate them one by one and try it again.
Thanks

[matkabirth]

Hi – I just tried that. Even with all of them deactivated, the photo wall doesn’t work. It just never loads. Thanks.

[matkabirth]

Please help soon, it’s literally the front page of my site and I’m scared that it’s turning clients away. Sorry to be pushy, but I really need it fixed!

[serkan]

Hi,
Could you send me your wp admin details via our contact form and add this topic url as well ?
Thanks

[matkabirth]

I sent the wp admin info. Thank you.

[matkabirth]

Any update on this?

[serkan]

Hi,
I sent this topic to our developer. He will contact you soon.
Thanks for your patience.

[ahmetsali]

Hi, I just checked your site. It seems like you have 2 broken image on your photowall and those break the loading of the photowall. This might occur because of you may have deleted those images from your media library yet they still exist in your portfolio galleries. Please re-check your galleries.

Alternatively you can try running this plugin and regenerate all your images for once;

https://wordpress.org/plugins/regenerate-thumbnails/

if none of them works, remove photowall shortcode from your homepage and create another gallery instead with at least 50 images.

[matkabirth]

I haven’t deleted any photos from my galleries. Can you tell me which images specifically are broken? Or tell me how I can tell? I literally haven’t updated any images on my site in months. It was all running perfectly, then one day – poof, it stopped.

I’ll re-check but I haven’t touched the images in months. And then I’ll run that plugin. This is annoying.

[ahmetsali]

I can’t tell you which ones are broken because image urls are missing, try running that plugin and let’s see if it is resolved.

[matkabirth]

I ran the plugin and it didn’t fix it. This is so frustrating. I don’t understand how it could work fine one day and then not the next. I received a message via my contact form from someone saying they are having the same issue…

I’m not sure what you mean about this: “if none of them works, remove photowall shortcode from your homepage and create another gallery instead with at least 50 images.”

Are you saying I have to remove the photowall function? That’s partly why I bought your theme in the first place….

[serkan]

Hi matkabirth,
He doesn’t say to remove the photowall function. We are advising you to create a gallery for your homepage. Photowall fetches images randomly from portfolio posts, If you want to show some pre-chosen images on your photowall, you can add a gallery to your homepage and add the images you want to show on photowall.
You can check out related topic. http://www.pixelwars.org/forums/topic/photo_wall-animation/
If you still have any issue, don’t hesitate to ask me.
Thanks

[matkabirth]

Thank you. It does work now by just adding the gallery instead of the photowall shortcode. My only concern is that now I cannot do the photowall landing page because there is no “discover” button. Do you have a fix around this? Thank you!

[serkan]

Hi,
You can add shortcode for the discover button;

[intro]
Hi. I am Bob Smith. I am a photographer.
I capture [rotate_words titles=”life.,moments.,happiness.,emotions.,action.,impression.,beauty.”]
[button text="Discover" url="http://themes.pixelwars.org/photographer/portfolio/"][/intro]

Thanks