Portfolio Lightbox Gallery Images Not Linking to Full View

  • Posted in : Empathy
  • jvdipaolo
    Participant

    Hello, I can’t get my artwork items to open up in the full screen view when you click on them in the Portfolio page.

    http://www.josephdipaolo.us/portfolio

    Any help would be greatly appreciated!

    joseph

    serkan
    Moderator

    Hi Joseph,
    I would recommend you to deactivate all your plugin and try it again please?
    Thanks

    jvdipaolo
    Participant

    Hi serkan,

    I forgot to mention that I already did that before posting here.

    joseph

    serkan
    Moderator

    Hi Joseph,
    Go to appearance > widgets > empathy template page > check your empathy portfolio widget
    Is it the custom widget or empathy portfolio widget.
    If everything is correct, then provide me your admin details via our contact form and add this topic url.
    Thanks

    serkan
    Moderator

    Hi Joseph,
    Did you update your wordpress version and theme as well?
    I am not able to login your account. I’ve been getting this error “wordpress is currently unable to handle this request HTTP ERROR 500”
    First of all solve your issue with wordpress.
    https://wordpress.org/support/topic/wordpress-is-currently-unable-to-handle-this-request-http-error-500
    When you access the dashboard, let me know then I can check your settings.
    Thanks

    jvdipaolo
    Participant

    Ok, both the theme and WordPress were updated already. I’ll just send you my login credentials for WordPress.com.

    serkan
    Moderator

    Hi Joseph,
    Add media > create a gallery > add your gallery images
    Your content editor was empty. That is why it is not clickable. First of all you should add image/images in your content editor.
    Thanks

    jvdipaolo
    Participant

    Thanks for your help!

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

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