problem charging shop items

  • Posted in : Lahanna
  • tabata@pramium.com
    Participant

    Hi.

    I had a problem with shop page, images does not show completely and buttons seams to be in the wrong place. in order to get an aceptable view user have to refresh the page several times.

    tabata@pramium.com
    Participant

    Hi i think this is related to this post
    http://www.pixelwars.org/forums/topic/out-of-update-there-is-some-fix-for-this/

    but i just can not ignore it as you say because it is not good to navigate a shop like this.

    tabata@pramium.com
    Participant

    Hello,

    I have not hear from you guys in a long time, please this is urgent.

    thanks

    serkan
    Moderator

    Hi,
    I am so sorry for the late reply. I just checked your related page with several devices and i haven’t seen any problem with the shop page. Could you please take screenshot or video related your issue and provide me the related url via private content box below?
    Also, you can try to deactivate third party plugins and try it again?
    Thanks

    tabata@pramium.com
    Participant

    Hi. The problem persist with no plugins, but it does not appear with other themes.

    serkan
    Moderator

    Hi,
    Could you please take a screenshot for me and provide me the image url?
    Thanks

    tabata@pramium.com
    Participant

    hi. i add some screenshots.

    serkan
    Moderator

    Hi,
    I will forward this topic to our developers and i will keep you updated.
    Thanks for your patience.

    ahmetsali
    Keymaster

    Hi, I have tried to re-create the same issue on our demo site but I couldn’t detect this issue on my side. Can you add your wp-login details via the private content box and let us investigate further on this issue?

    Thanks.

    tabata@pramium.com
    Participant

    hello,

    i add the details.

    thanks

    ahmetsali
    Keymaster

    Hi again, I have just checked your site and this issue happens because of a JetPack option called “Enable deferred image upload”,(located under JetPack Settings > Performance tab) disabling this option fixes the issue.

    Have a nice day!

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register