Problem with demo import

  • Posted in : Energify
  • evoco
    Participant

    Hi, I tried to import the demo pages but the result is problematic.
    Can you verify what problem was created?

    Thank you

    serkan
    Moderator

    Hi,
    When I check your website, I ask you to deactivate all plugins except theme plugins and check if the problem is gone. If you have a backup, I can delete everything and install the demo content for you from the beginning.
    Thank you

    evoco
    Participant

    Hi,

    I have a backup, please install the demo content for me, from the beginning.

    I have tried several times but without success.

    Best regarsds,

    Enrico

    serkan
    Moderator

    Hi Enrico,
    I imported the demo content for you. Happy new year.
    Thanks

    evoco
    Participant

    HI,

    I’m trying to log in to BO but the system says my account doesn’t exist?

    Did you delete it?

    Enrico

    evoco
    Participant

    Can you set a new account for me marketing@e-voco.com, sending a password?

    Best wishes,
    Enrico

    serkan
    Moderator

    Hi Enrico,
    It informs me that the username you gave me has also been deleted. If you are using the site with someone else, they may have deleted this information. You can access your wp admin information from the hosting panel and you can get help from your hosting company. It is not possible for us to delete this information or usernames. It can be done by the person who has access to your hosting.
    Thanks

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