problems loading some resources

  • Posted in : Archy
  • Eltand
    Participant

    Hello, I have problems loading some resources on the website on mobile, the widget in the first section also loads the text from my desktop, which it shouldn’t, you can see here https://we.tl/t-Nz8m7i5sRy,everything is up to date and I’m not sure what the problem is, can you help me please? Thank you

    serkan
    Moderator

    Hi,
    I tried to check your we transfer link but i saw this message “Yikes, that page can’t be found.” Could you please check it again?
    Thanks

    Eltand
    Participant
    serkan
    Moderator

    Hi,
    I just deactivated your third party plugins and your issues are gone. Could you please deactivate your third party plugins except the theme plugins and check it again?
    Thanks

    Eltand
    Participant

    Thanks, I tried disabling all plugins that are not related to the theme and on mobile that text still persists. What do you think I could do, I chose to consult with you initially before doing anything

    Thanks

    serkan
    Moderator

    Hi,
    Can you upload the problem again as a screenshot and share the relevant url with us? Please share the link you share so that the link you share will not disappear in 1 day. I will contact the developer.
    Thanks

    Eltand
    Participant

    Sure
    Here we can see that descriptions are also in my mobile view, which in original theme it’s looking different
    https://drive.google.com/file/d/1SouQS95I-rnONkqIeiY0SxK7Q9uO–7e/view?usp=sharing

    Also here https://upstudioproject.com/ can be seen live.

    If you need also another information, I will be happy to provide it.
    Thanks

    serkan
    Moderator

    Hi,
    Either there is a problem with the links you shared or there is a problem with me. I am forwarding this issue to the developer.
    Thanks

    Eltand
    Participant
    Eltand
    Participant

    Or just visit https://upstudioproject.com/ and go in mobile view to see that in first section of the page where is the slider, there is description on it, which this one is not in the original theme

    serkan
    Moderator

    Hi,
    Could you please check it out now?
    Thanks

    Eltand
    Participant

    Thanks!

    Can you elaborate the solution?

    serkan
    Moderator

    Hi,
    I’ve hidden it with a css, but I’m going through the plugins one by one to figure out why. It shouldn’t give you any problems right now.
    Thanks

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