Problems with import

  • Posted in : Energify
  • Jmsalas117
    Participant

    I have a problem importing theme, so i import it but it only shows: “Hello World”,
    not showing the theme

    serkan
    Moderator

    Hi,
    Please check the documentation.
    https://themes.pixelwars.org/doc/energify/#installation
    Did you install the theme plugins before you import the demo content?
    Thanks

    Jmsalas117
    Participant

    What pluggins?, i install envato, and elementor

    serkan
    Moderator

    Hi,
    I mean our default plugins.
    Go to Appearance > Install Theme Plugins page. Install and activate recomended plugins one by one.
    Go to Appearance > Import Theme Demos page, and import a demo.
    Thanks

    pisidia
    Participant

    hi. i installed all necessary plugins. also imported data with one click import + manually. but the demo still doesn’t look the way it should https://ibb.co/LnyLZjg

    first i uploaded the main theme (the folder with the wordpress name on it) and then i uploaded child theme. but i’m trying to customize the parent one.

    additionally, i’m not able to use elementor pro. i checked your answers from other answered questions, php values are as you specified https://ibb.co/fryvzkz

    serkan
    Moderator

    Hi,
    If you make a backup of all the information you need, I can reset the demo content and install it for you. That way we can see where you made a mistake.
    Thanks

    pisidia
    Participant

    Thanks a lot!
    You can reset it, I haven’t made any major change
    So what should I do now?

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    pisidia
    Participant

    sure

    serkan
    Moderator

    Hi,
    I just activated plugins and run the one click demo import plugin.
    You can check out your website. I imported the demo content for you.
    Thanks

    pisidia
    Participant

    thank you so much!
    but i’m not able to use header/footer due to free version of Elementor. how can i use the pro version? as i remember, theme was including the pro plugin.

    serkan
    Moderator

    Hi,
    You can get your pro license in this topic;
    https://www.pixelwars.org/forums/topic/tutorlms-pro/
    But you can also customize your footer area via go to appearance > widgets > footer widget area.
    Also if you go to dashboard > appearance > customize > you will able to customize the header and footer here.
    Thanks

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