Problems with 'The Blogger' update 1.8.1

  • Posted in : TheBlogger
  • Steve B
    Participant

    I just did the latest update 1.8.1

    And now the parallax effect is totally gone and the top menu bar is double! Also Titles are gone from featured area! I have seen quite a few other people are saying the same thing on the forums, but I see no solution posted.

    Update: Now this morning (maybe because I cleared my browser cache), parallax effect seems to work and double top menu is gone but multiple category titles are shown in the featured area and top single post when there used to be just one showing.

    Also, our ad management added a special sticky side bar ad (at end of side bar) now ad disappears as soon as you scroll down to that ad.

    * site is https://www.decoratingyoursmallspace.com

    Can you please help? Thank you!

    serkan
    Moderator

    Hi Steve,
    You can use these custom css codes;

    .main-slider-post .cat-links a:not(:first-child) {
        display:  none; }
    .first-full > article:first-child .cat-links a:not(:first-of-type) {
        display:  none; }

    I didn’t see any ad in the sidebar so I couldn’t understand what is wrong with it.
    Clearing the browser cache will solve your issue because your browser is holding old css codes.
    Thanks

    Steve B
    Participant

    Thanks Serkan –

    – The code for the featured area (home page) worked but the code for the top of the single post didn’t seem to change anything even after clearing cache. Still showing multiple category links.

    – Also, how do you designate which category link shows up there (if you have assigned multiple categories for the post) I thought it would have been there on the categories section of the edit post area where it says “make primary” but that does not seem to effect it.

    – Our ad management team fixed the sidebar ad problem.

    Thank you!

    Steve B
    Participant

    ALSO –
    Just noticed that all the photos in single posts that we marked “full” (image CSS class – in image details) are no longer full width for all our posts!

    – Why are we having to go to you for so many fixes for this update?

    Thanks for your help!

    – Steve

    serkan
    Moderator

    Hi Steve,
    I only display one category in the first post on the homepage.
    Wordpress does not have a default feature so that one category shows priority over the other. Other categories except the first category are hidden.
    We haven’t done to the full-width image. It is working well as you can see in the following url;
    http://themes.pixelwars.org/theblogger/default/enjoy-little-things/?sidebar=no
    This kind of problem has arisen because of the browser cache. Code structures have been improved and strengthened. We will take care to avoid such problems in the future.
    Thanks

    Steve B
    Participant

    Thanks Serkan, but you didn’t address the problem with multiple category links showing on the top of single posts. The second bit of code didn’t work.

    Also, for the full width images, you are showing an example on a full width page. Mine are on pages with sidebar. And it definitely stopped working with the 1.8.1 update. If I remember correctly, I bugged you guys about this and so you guys included it in an update at one point to make the full width photos show up on mobile and tablet when using post with sidebar.

    thank you!

    serkan
    Moderator

    Hi Steve,
    I want to start over the issues again if I understand correctly.
    In your homepage, you have a post which name is 10 Stylish DIY Recycling Bin Projects.
    This post had multiple categories before and I removed the multiple category via this custom css code;

    .first-full > article:first-child .cat-links a:not(:first-of-type) { display:  none; }

    If you would like to remove the multiple category in the single posts then this custom css code will solve your issue;

    .single-post .cat-links a:not(:first-of-type) { display:  none; }

    I will discuss the full width issue with the developer and I will keep you updated.
    Thanks for your patience.

    Steve B
    Participant

    Thanks Serkan!

    Actually what ended up working is:

    – For the home page featured area –
    .main-slider-post .cat-links a:not(:first-child) {
    display: none; }

    – For single posts –
    .single-post .cat-links a:not(:first-of-type) { display: none; }

    – I see now that this code is for the the first post underneath the featured area on the home page (which we didn’t need to change)
    .first-full > article:first-child .cat-links a:not(:first-of-type) {
    display: none; }

    Thank you!

    So question – Why did this get changed in the theme update so that we have to put in this CSS code to go back to the way it was?

    As far as the issue with the full width images. This is a real bummer that this got changed in the update. I sure hope this gets resolved quickly. This feature was one of the main reasons we chose ‘the blogger’ theme. It took a lot of back an forth last time, to get you guys to understand (the fact that it was posts with a sidebar) but finally you came out with an update.
    Here is the original thread:
    http://www.pixelwars.org/forums/topic/sidebar-on-desktop-and-full-width-images-on-mobile/

    Thanks for all your help Serkan!

    Let me know if it is going to take a while to fix this cause maybe then we should go back to the previous version?

    – Steve

    serkan
    Moderator

    Hi Steve, A few customers wanted all the categories they added to appear and offered it for justified reasons. Therefore, such a change was made.
    I already found the topic in the morning and send it to our related department. I expect a response from them and I will keep you updated. I do not know what happened to the full-width feature.

    Steve B
    Participant

    OK thanks Serkan! Let me know.

    Hey – I just noticed that our sidebar went away on category pages, search result etc.. I see that there is an option in the customizer now under sidebar – blog archive sidebar – need to set to ‘yes’

    Seems like you guys need a better way to communicate these changes that are going to effect our live websites with a theme update. Especially on a update that is going change so much the way our sites are going to function.

    Obviously we love that you keep trying to improve the themes and keep doing updates, but sure might be good to have some better documentation on the theme updates (more detailed). I know you have the change log on the site but that doesn’t begin to describe all the changes.

    Thanks!

    serkan
    Moderator

    Hi Steve, I forwarded all the advice you mentioned to the relevant departments. They specify that they will consider all of this in the next update. By the way, i will keep you updated on the full-width issue. Thanks for the feedback.

    Steve B
    Participant

    Hi Serkan –

    Noticed that there was a theme update:

    v1.8.2 – 23 April 2018
    – improved: main slider image size
    – improved: one click demo import

    – Does this update address the full width images (w/sidebar) issue?
    If not, when will that be fixed?

    As we have been talking about (more details) on the theme updates – a perfect example is in the latest 1.8.2 update:
    – improved: main slider image size
    What does that mean exactly? What is improved? What is changed?

    Thanks for your help!

    Steve

    serkan
    Moderator

    Hi Steve,
    There is a list containing the topics to be updated. This issue is waiting in the update list as well. The developers are working on updating every day. I believe they will find a solution as soon as possible.
    Main slider image size: increased slider image sizes to prevent blurry images when slider parallax is activated.
    These explanations and improvements in documentation will become more explanatory soon.
    Thanks

    ahmetsali
    Keymaster

    Hi Steve,

    we have just fixed this and it will be available with the next update about in a few days.

    Thanks for the feedback.

    Steve B
    Participant

    Thanks guys! However, I tried to do the update (1.8.3) and got this error:

    “An error occurred while updating TheBlogger: Download failed. cURL error 6: Could not resolve host: marketplace-downloads.customer.envatousercontent.com”

    I tried several times and kept getting the same error.

    – Steve

    serkan
    Moderator

    Hi Steve,
    It is related to Envato hostings. It should be a temporary issue. Could you please try to update it? You can try to manually update the theme.
    http://www.pixelwars.org/forums/topic/how-to-update-your-theme/
    Thanks

    Steve B
    Participant

    Hey Serkan – I’ve been traveling – finally got back and thought for sure this would be fixed. Looks like there is even another update (1.8.4)

    Tried to update the theme and still getting an error!

    Can you please get after Envato or whomever is responsible and see that this gets fixed promptly? I do not want to do a manual update – seems too scary!

    Thank you!

    serkan
    Moderator

    Hi,
    Actually, if your system is working, you don’t need to update it regularly. Manual updating won’t delete any data on your website. It is also secure but it is up to you as well. I will take care of auto-update feature as well.
    Thanks

    Steve B
    Participant

    Hi Serkan –
    I’m still trying to get our site back to normal and full-width images on tablet and mobile (with sidebar) since doing the update to 1.8.1

    Just tried again today and still getting —- “An error occurred while updating TheBlogger: Download failed. cURL error 6: Could not resolve host: marketplace-downloads.customer.envatousercontent.com”

    I’m waiting for this to be resolved. Can you please post when this is for sure fixed and I can finally do the update?

    Thank you!

    ahmetsali
    Keymaster

    Hi Steve, you are trying to update via Envato Market plugin v2.0 (not the old v1.0) right?

    https://github.com/envato/wp-envato-market

    Steve B
    Participant

    Yes – it is version 2.0.0

    I filled out a support ticket with them earlier today as well, but have not heard anything back!

    Thanks!

    ahmetsali
    Keymaster

    Hi again, it is probably related to the plugin, let’s wait for a response from the plugin author.

    Cheers.

    Steve B
    Participant

    Hi Ahmet and Serkan –

    I’ve been away traveling. Just got back and tried the 1.8.4 update again in wordpress and still getting the same error!

    What is the status of this and why is this taking weeks to get fixed?

    Thank You!

    serkan
    Moderator

    Hi,
    We haven’t get any issue related to envato plugin and no one reported the update issue related to plugin so your issue quite specific and that is why I recommend you to wait the plugin author’s response. If you are talking about full width image, I can talk to developer again.

    Steve B
    Participant

    To Ahmet and Serkan –

    The update finally worked today!

    This has not been a good experience.
    Just updating the theme, and I had to go thru all of this for weeks, just to get my site back to normal (the way it was before the update)

    Hopefully you guys can keep this in mind and going forward you will do updates in a way that will not negatively effect our existing sites.

    Also, not sure what was going on with the envato update plugin or with envato, but hopefully you are talking with them to see what happened and to make sure that it doesn’t happen again.

    Thank You!

    Steve

    ahmetsali
    Keymaster

    Hi, happy to hear that it is solved, also thanks for the feedback.

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