purchase mistake

  • Posted in : Efor
  • Gabriela
    Participant

    I just bought your template and there was a mistake. I wanted demo 5 (Stefan Hughes), and the theme came from demo 1 (Linda Cooper). How do I switch?

    serkan
    Moderator

    Hi @Gabriela
    Could you provide me your wp admin details via our private content box, below?
    I will switch the demo for you.
    Or you can delete all demo content and run the demo import plugin again. It is up to you.
    Thanks

    Gabriela
    Participant

    Thanks for the availability. I managed to do it. But I have a translation plugin, WPGlobus and there was a small bug on Home. The titles of the blog texts, appear with failure. Can you help me with this?
    Thanks.

    serkan
    Moderator

    Hi @gabriela
    We have tested the theme with loco translate plugin. If it is okay, could you try to translate it with loco translate plugin, please?
    Thanks

    Gabriela
    Participant

    The problem is that I migrated my site to your theme and my blog is translated with Globus … If you do, will I lose my URLs? Do you want to translate all texts again?

    serkan
    Moderator

    Hi Gabriela,
    I will forward this issue to our WordPress developer and I will keep you updated.
    Thanks for your patience.

    Gabriela
    Participant

    The problem is that I migrated my site to your theme and my blog is translated with Globus … If i do it, will I lose my URLs? Will i need want to translate all texts again?

    Gabriela
    Participant

    Thank you! Sorry about the google translate issues,,…

    serkan
    Moderator

    Hi,
    You don’t need to translate everything again. You can just translate that part. But just in case, I will forward the issue to our WordPress developer and I want to double-check.
    Thanks

    Gabriela
    Participant

    Good morning. Just to clarify, the problem is in the translation of the content, inside the box with the titles of the blog that is in the home of the theme of you. This box is made with Elementor. So I don’t even know who to solve this with …

    ahmetsali
    Keymaster

    Hi, I see the issue and it is about JetElements plugins compatibility with WPGlobus plugin. I have just notified JetElements plugin author about this issue, hopefully they can solve this issue with a future update.

    Have a nice day!

    Gabriela
    Participant

    Thank you!

    Gabriela
    Participant

    Good Morning! There are 3 files of your theme that have not been redirected and are leaving my homepage classified as insecure. I have already changed all the images in the home, but there are still missing those files that I don’t know where they are.

    serkan
    Moderator

    Hi Gabriela
    We will run some test and realize what cause the issue in your theme.
    Thanks for your patience.

    ahmetsali
    Keymaster

    Hi, I have just logged in to your site and edited your homepage with Elementor and there were some background overlay images that come from the demo data in the “Atuação” section, I have just removed them and now the browser marks your site as secure.

    Have a nice day!

    Gabriela
    Participant

    Thank you very much

    ahmetsali
    Keymaster

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Gabriela
    Participant

    I am still analyzing the template. I am having some obstacles with the translation of the website, especially with the registration button of the courses, where the button is, necessarily, the same for both languages. This made it difficult, since I have different links for each one. Another issue was the SEO analysis, which had some errors on the W3C validation that need to be corrected.

    ahmetsali
    Keymaster

    sure, please create a new topic when you have a question about a new topic.

    Have a nice day!

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