[chakobeirut]

I’m having an issue with the quiz system:

Clicking “Start Quiz” only refreshes the page and doesn’t show questions.

When I enable Auto Start Quiz, the quiz appears, but after completing it:

It refreshes again,

The “Finish Quiz” button doesn’t show,

No results or marks appear.

Please find the link screen recording showing the issue.
I’d appreciate your help fixing this.

https://drive.google.com/file/d/1kqDOmCtdjLB-LgzjHGC_sfhe2tPbzsH8/view?usp=drive_link

[serkan]

Hi @chakobeirut

Thank you for providing the detailed description and the screen recording.

I’ve reviewed your video, and here’s what I’ve found:

– The “Start Quiz” button refreshing the page typically indicates a JavaScript conflict or an issue with how the quiz shortcode is embedded.
– When “Auto Start Quiz” is enabled, the quiz shows, but the “Finish Quiz” button not appearing and the page refreshing suggest the submission action is not completing, possibly due to:

Caching conflicts (site or server-level cache)

A JavaScript error or conflict with another plugin

Missing or outdated template files for the quiz plugin in your theme.

Recommended next steps:
1️⃣ Clear cache:
Clear your WordPress, server, and browser caches.
If using a caching plugin, temporarily disable it to test.

2️⃣ Check for JavaScript conflicts:
Open the quiz page in Chrome → Right-click → Inspect → Console tab and refresh. Let me know if you see any red error messages.

3️⃣ Temporarily switch to a default theme (like Twenty Twenty-Four) and retest the quiz.
If it works, it’s likely a theme conflict.

4️⃣ Update the quiz plugin (and WordPress) to the latest version if not already done.

Please let me know once you try these steps, or if you’d like, I can further investigate by logging in to your staging site to debug directly and resolve it efficiently.
Looking forward to your update.

Best regards,
Serkan