Restore password option doesn't works

  • Posted in : cvCard WP
  • Ekaterina_kass
    Participant

    I forgot my password and when I tried to restore it, WordPress can’t send me an email to my email from lost password page – the error message: your host may disable mail function. I contacted my host support, they checked this function – everything works on the host side. They recommended me to contact the developer of this theme.

    Could you help me please change my password manually?
    Looking forward to hearing from you.

    Sincerely yours,
    Ekaterina Kasakina

    ahmetsali
    Keymaster

    Hi, actually, wordpress login is not handled by the theme, it is a core WordPress functionality and not related to the theme. Here is an article about it;

    https://www.fixrunner.com/the-complete-guide-to-fix-wordpress-not-sending-password-reset-issue/

    Have a nice day!

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