[shahzadabbasi361@gmail.com]

Issue: Scroll Stuck on Website – Needs Urgent Fix

I am facing a scroll issue on my website kqdesignbuild.com. When scrolling, the page sometimes gets stuck and becomes unresponsive. This affects user experience and navigation. The issue occurs on both desktop and mobile devices across different browsers.

I need assistance in identifying the cause and resolving this issue to ensure smooth scrolling and proper website functionality. Please provide guidance or a fix for this problem.

Looking forward to your support.

[serkan]

Hello,

In the Customizer, under General > Layout, there is a “Smooth Scroll” setting. Please try disabling it.

Best regards