Scroll not working on mobile

  • Posted in : ikonik
  • Richard
    Participant

    Hello there.
    I have a problem with the theme.
    On mobile (Iphone X) the scroll doesn’t work. Sometimes it works but I don’t understand in which cases.
    Could you try to have a look? I have already disabled the third part plugins.
    Thank you.

    Richard
    Participant

    The contact page doesn’t work at all.

    serkan
    Moderator

    Hi,
    I just tested your website with iPhone X and I didn’t see any issue.
    Don’t you get and message from your contact? What do you mean by doesn’t work at all.
    Thanks

    testatpixelwars
    Participant

    Hi,

    I decided not to created another topic as I am running into the same issue with both my websites. (PRIVATE CONTENT).

    It doesn’t happen all the time but 8 out of 10 times especially on APPLE devises and even IPAD with SAFARI.

    The scroll will sometime work and sometime not.

    Please look into it.

    Greatly appreciated.

    serkan
    Moderator

    Hi @testatpixelwars
    You should use your license with only one website.
    https://themeforest.net/licenses/standard
    I will test your websites and I will keep you updated if I see any problem.
    Thanks

    koufopoulosf
    Participant

    Hi @serkan,

    I do use the license for only one website. You misunderstood. I meant that I will browse to website from the devices / mobile phones of my friends that have a variety of screen sizes e.t.c. in order to see if it works properly for other devices / phone models too.

    Thanks.

    testatpixelwars
    Participant

    Hi Serkan,

    I used it on 1 website but had to try on my other website in order to see if the scrolling issue was repeated.

    Thank you and keep me posted :)

    serkan
    Moderator

    Thanks for the feedback.

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