[sumairahmed028]

Hi,
Excellent theme. Some help needed. I want to reduce the scrolling speed on the homepage. I am using the vertical scroll. I have tried changing the Background Scroll Animation setting in Customizer but it does not work. Please advise me the best way to do this. Thanks.

[serkan]

Hi,
Please go to appearance > customize > general > smooth scroll > choose slow and save it.
Thanks

[sumairahmed028]

Hi Serkan
I hope you are doing well.

I’m encountering a few issues that I need your assistance with:

Default Padding: I’m unable to remove the vertical padding set by the theme. Could you guide me on how to adjust or eliminate this padding?
Homepage Content Reduction: On the homepage, I’d like to reduce the amount of content displayed. How can I achieve this without compromising the design?

Scrolling Speed: The scrolling speed on my website seems too fast. Even though I’ve tried adjusting the smooth scroll settings via Appearance > Customize > General, it’s not working as expected.

I appreciate your expertise and look forward to your guidance. Thank you in advance for your assistance!

[serkan]

Hi,
I would love to help you, but can you give me more details about padding and content reduction?
If you can tell me what you want with a screenshot, I can help you faster.
Thank you

[sumairahmed028]

Vertical Padding Space on Project Page:

Open one of the project, There’s unwanted vertical padding between our project works on the project page. I’ve tried custom CSS and plugins, but the theme limitations are preventing me from removing it.

Image Effects on Project Page:

there is a waving image effect on the project page which i want to remove but I can’t seem to find it.

Editing Homepage with Elementor:

When using Elementor, I’m unable to edit my homepage effectively. Specifically, I’d like to place my logo in the center of the page.
I would be very grateful if you could fix the problems. I will provide my WordPress login information so you access my site and make the necessary changes.

[sumairahmed028]

Please provide me with your Email Address so that I can share the screenshots of the pages. or you can download https://we.tl/t-hCPekRgcOF This is we transfer link its a platform to share images.

[serkan]

Hi,
Can you try to use this custom css code for the vertical padding?

.e-con>.e-con-inner { max-width: none !important; }

I see that this code comes with elementor. It can also be done in elementor settings, but panels need to be reviewed in detail. So you can also solve it with css code.
-The second wave effect comes with javascript. If you have coding knowledge, I can contact the developer and get information about the necessary code editing.
-There is something like this about editing the homepage. Dashboard > settings > reading > if the homepage is selected here, temporarily select another page. Since it is selected here, elementor is not flexible in editing.
Thanks

[sumairahmed028]

Hi Serkan,

Thank you for your quick response.
I have tried using the custom CSS code you provided, but unfortunately, it doesn’t seem to be working. Everything remains the same as before.

I kindly request you to help me fix the following issues:

1. **Default Margin or Vertical Padding**: please use my login ID and password to remove the default margin or vertical padding.

2. **Wave Effect**: I am unable to find JavaScript for wave effect. Could you please remove it?

3. **Header Logo Position**: I have tried to use a temporary page unable to keep the scrolling effect and I’m unable to keep the logo in the middle of header. Could you please guide me.

I need to hand over the project to my client soon, so your assistance in resolving these issues would be greatly appreciated.

Thank you

[serkan]

Hi,
I will forward this topic to our developer and I will keep you updated.
Thanks

[sumairahmed028]

Dear Serkan,

I trust this message finds you in good health and high spirits. I’m writing to share that my home page scrolling speed has decreased as per my requirement, but there are some observations regarding our website that have come to my attention following the recent updates.

1. it appears that the images on our homepage are experiencing some loading issues. While the text and other elements are functioning as expected, the scrolling images seem to only load after a page refresh or when navigating to another page and then returning to the homepage.

2. I’ve noticed a slight hiccup with the horizontal scroll on our project page. It seems to be stuck and isn’t functioning as smoothly as it did prior to the updates.

I suspect these issues may be connected to the recent modifications made to enhance the scrolling speed on our homepage. I kindly request your expertise in investigating these matters further and devising a suitable solution.

I appreciate your attention to these matters and am confident in your ability to resolve them.

Warm regards,
Ahmed.

[serkan]

Hi,
I have updated the dialog box with your new comments and Developer will get back to you as soon as we have a solution. Thank you for your understanding.

[sumairahmed028]

Hi Serkan,

I trust you’re doing well. I’m writing to follow up on the issues we discussed regarding our website. As you may recall, we were experiencing some difficulties with image loading on the homepage and the horizontal scroll on the project page.

I understand that you’re working diligently to resolve these matters, and I truly appreciate your efforts. However, I wanted to bring to your attention that our deadline is fast approaching. We need to submit the website to our client soon, and it’s crucial that these issues are resolved as quickly as possible.

I kindly request you to expedite the process if possible, without compromising the quality of the work.

Thank you for your understanding and your continued dedication to improving our website. I look forward to hearing from you soon with an update.

Best regards

[serkan]

Hello again, I have requested that your issue be given high priority.
By the way, when I deactivated the plugins that were installed outside the theme, I found that the problem with image loading on the homepage was gone. To figure out which plugin is causing this, you can find the problematic plugin by deactivating the plugins and activating them one by one.
Thanks

[sumairahmed028]

Hi Serkan,

I appreciate your suggestion and I’ve tried deactivating all the plugins as you recommended. However, the issue with the images not loading on the homepage still persists. after deactivating all the plugins I’ve checked on different browsers and the problem remains the same. The images only load after navigating to another page and then returning to the homepage.

Could you please suggest any other potential solutions to this issue? Your assistance is greatly appreciated.

Best,
Ahmed.

[serkan]

Hi Ahmed,
Did you also clear the cache when you deactivated the plugins?
Theme developer will take a look at this while looking at your issue.
Thanks

[sumairahmed028]

Hi Serkan,

Yes, I have cleared the cache when all plugins were deactivated but the issue still persists.

Thanks, Ahmed

[ahmetsali]

Hi,

1-) You have some custom html/js code on your homepage that conflicting with the sliding images layout, I have commented that code, and now your homepage looks fine.

2-) That’s awkward, have you modified any theme source files? Horizontal scroll should be working fine out of box. Please update your theme to the latest version and check if the issue persists.

3-) Portfolio single pages paddings seems like made with Elementor spacing widget, you can reduce them in Elementor.

Unfortunately, it is not easy to do with a few lines to remove the wave effect on “Portfolio Hover Bg List” template. You can try other portfolio layouts without the wave effect.

Have a nice day!

[sumairahmed028]

Hi Serkan,

I trust this email finds you in good health. I’m reaching out regarding the website’s homepage, I’m I’ve encountered a few challenges. Your expertise would be greatly appreciated in resolving the following issues:

Scrolling Speed of Images: Our homepage currently scrolls a bit too quickly, and I’d like to fine-tune the speed. However, I want to avoid any conflicts with Custom HTML code, as we experienced last time (when images weren’t loading). Could you please help me adjust the scrolling speed while ensuring compatibility with our existing code?
Image Spacing: Additionally, our client has requested increased spacing between images on the homepage. Could you guide me on how to achieve this? Furthermore, I’d like to reduce the number of images displayed. Any insights on optimizing the layout would be valuable.
Your attention to these matters is highly appreciated.

Thank you!

[serkan]

Hi, this is not available by default, it is not something can be done easily with custom css code, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

[DerPatschen]

Here the solution for other readers.
The scroll speed on the homepage is controlled by the java script “iasg.js”.
You can find it under your theme f8>js>iasg>iasg.js.

Search for “this.speed=2” in the file (it should be there four times) and replace it with a smaller number to make it slower, like “this.speed=1.3”. Save and done.

[DerPatschen]

In WordPress you can edit it even easier under Appearance>Theme Editor and look right for js>iasg>iasg.js

[serkan]

Hi DerPatschen,
Thanks for the feedback.