serious problem

  • Posted in : ikonik
  • nahuel malaspina
    Participant

    The site is down and I don’t know what is causing the problem. I would need you to help me please. My website is nahuelmalaspina.com.ar

    serkan
    Moderator

    Hi @nahuel malaspina
    I just checked your website and it is working fine. If it is happens to you again, you should contact to your hosting company.
    Thanks

    nahuel malaspina
    Participant

    Hi there. I still can’t fix this problem. My page has been down for a few days. I need your help please. Thank you.

    serkan
    Moderator

    Hi,
    Which page are you having trouble with? Can you explain the problem to me in detail?
    Thanks

    nahuel malaspina
    Participant

    Hi my page is https://nahuelmalaspina.com.ar/ It doesn’t look good. Maybe it’s a problem with the code or some plug in.

    serkan
    Moderator

    Hi,
    I just cleared your cache and the problem is gone. If you have this kind of problem in the future, please deactivate your third party plugins and try it again.
    W3 Total Cache plugin is compatible with the theme.
    Thanks

    nahuel malaspina
    Participant

    Hello, thank you very much for your help. I tried from another computer and I could verify that the problem is solved. But from my computer and my cell phone I still see it wrong. I already cleared the browser cache. Why does this happen? Again, thank you very much.

    serkan
    Moderator

    Hi,
    Sometimes some devices can make hard cache. I hope you don’t have this problem in the future. When we check, we see that there is no problem.
    Thanks

    nahuel malaspina
    Participant

    I get it. thanks for being there. Good job!

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

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