Shortcode not working

  • Posted in : TheBlogger
  • saksoba
    Participant

    Hi!

    I’m having problem with short code not working.

    When I click add shortcode, nothing appear.

    Can you advise?

    Theme : 1.7.5
    WP : Latest

    serkan
    Moderator

    Hi,
    Please go to dashboard > plugins > activate TheBlogger Shortcodes plugin.
    Thanks

    saksoba
    Participant

    Hi,

    Already activated.

    Can you suggest alternatives?

    serkan
    Moderator

    Hi,
    Could you send me your wp admin details via our contact form and add this topic url as well?
    I can also help you more quickly if you specify which part and which shortcode is not working.
    Thanks

    saksoba
    Participant

    Dang. I forget to include the URL but already send the details :)

    serkan
    Moderator

    Hi, The cache plugins you installed (3rd party software) lost the feature functionality because it affected the main files of the theme. When I deactivated them, I created a test post page. You can see that it appears smoothly when you enter and look at it. What you need to do is clear the theme cache and avoid installing 3rd party plugins.
    Thanks

    saksoba
    Participant

    Could you please advise the workaround or any CSS or JS that I need to exclude to make sure it is working?

    serkan
    Moderator

    Hi,
    You don’t need to use any css code. Just clear the browser cache and plugin’s cache file.
    Thanks

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