[Clazie]

In the elemtentor editor the font is fine but when I go to the actual URL its ALL italic. Where can I find the setting to change this to default or normal? not sure if I messed this up or it came this way.

[Clazie]

Imagine that the entire font style of the entire website on every page etc is all italic style, it’s like the italic is on for global settings or sitewide, not sure how to fix this. i tried looking for this setting but couldn’t find it.

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box, below?
Thanks

[Clazie]

Hey, I am not allowed to provide this kind of information I hope you understand this. Is it possible you can please tell me which settings this is and I can simply fix it. I tried tweaking many settings on and off but not sure what is the cause of this.

[Clazie]

It would be nice to learn what is the cause of this, I’m sure if you can just tell me where to find it, I can do so in mere seconds.

[Clazie]

UPDATE: I believe this could be a cache issue, I don’t use a cache plugin so not sure where is the root of the problem whether it’s a caching issue or a setting, I’m leaning towards more of a cache issue but would you know where the caching is for this template/plugins? I am currently not using a caching plugin atm.

[Clazie]

UPDATE: I can’t find the solution to this. Does anyone know why the entire site is in italic font? This template is the only the reason why its doing it, other templates don’t do that.

[ahmetsali]

Hi, can you please provide your website url?

Thanks.

[Clazie]

I provided the URL in the private box. Thanks

[ahmetsali]

Hi again, something is wrong with your elementor generated markup, there are redundant italic wrappers in the code, it might be caused by another plugin, you can try to add this custom css code for a quick fix;

i { font-style: normal; }

Cheers.

[Clazie]

What plugin may that be? Possibly yoast SEO Crawl optimization settngs which is the only thing I can think of but not sure.

[Clazie]

UPDATE: I took off Yoast SEO completely and it is not the issue.

[Clazie]

Where can I find the root problem for this? I do want to use italics for some areas, just it forces the entire site to be italics.

[Clazie]

I’ve tried adding this code and it now forces the entire site to normal but when I use italics on some areas, it won’t go into effect. I believe this elementor is the issue somehow.

[ahmetsali]

It is hard to tell the cause of the problem without logging into your site.

[ahmetsali]

I suspect this title might be generating false markup: “Best Overall Gold IRA Company 2023 – Money Magazine” in your hero section, can you try removing it and see if the problem fixed?

[Clazie]

I can allow access to my PC screen to allow you temp access using an online remote program if you guys have that for customers. It’s simple; it will let me view what you guys are doing so I can learn simultaneously. I just am not allowed to provide direct access, passwords, etc.

I would hope just by experience perhaps someone has had this experience before.

[Clazie]

This title came with the demo import I just simply changed the text.

[Clazie]

So by default the demo import came corrupted?

[Clazie]

Okay, so the problem was fixed by removing the <I> from the text that was in the text box, and just changed to italics in the typo settings

[Clazie]

I guess having 2x italics was causing conflict somehow.

[Clazie]

but it does not explain how the entire site was italics at first, but I believe this can work for now using that code you provided me for css

[Clazie]

ahmetsali,

thanks for your help, I appreciate it.

[serkan]

Hi, I totally understand your concern. For such support requests, you can create a temporary username and password and delete this user when your support request is fulfilled.
Note: We have provided support with the usernames and passwords of thousands of people so far and we do not keep any confidential information in our records. Any information written in the private content box cannot be viewed by others. The privacy and security of our customers is our top priority. I hope you don’t have any other problems. I’m glad the italic issue has been resolved.
Have a nice day.