[sarita]

Hi,

Is there a way to deactivate the autoplay for the slider gallery? This issue appears only on mobile (desktop is fine).

Please check this link http://www.kalamansijourney.ch/insel-siargao/ on mobile. Since I’d like to work with portrait and landscape format, the text is moving back and forth because of the height change.

Thanks for your help,
Sarah

[serkan]

Hi Sarah,
You can use this custom script

<script>
$("#intro").owlCarousel({
autoPlay : false,
)}
</script>

Thanks

[sarita]

Hi Serkan,

thank you for this. But how and where do I implement this script?

Thanks, Sarah

[serkan]

Hi Sarah,
You can use the custom js codes via this kind of plugins;
https://wordpress.org/plugins/custom-css-js/
Thanks

[sarita]

Hi Serkan,
thanks for the code and the advice to install this plugin.

However, I wasn’t able to deactivate the autoplay mode of the slider gallery on mobile devices. I did the following steps:

– I installed the plugin Simple Custom CSS and JS
– Then I clicked on “Add JS Code” and copied and pasted your script code in to the editor.
– I didn’t make changes on the Options sidebar.
– I published the Code.

Can you please specify what I need to do, to make the magic happen?

Many thanks for your help.
Sarah

[serkan]

Hi Sarah,
I will forward this topic to our developer and I will keep you updated.
Thanks for your patience.

[sarita]

Hi Serkan,

ok, I’ll be waiting for the answer. Thanks :)
Sarah

[ahmetsali]

Hi, autoplay for gallery slider is already off by default, I have just checked your source code and tested your url on the mobile and it doesn’t autoplay on my side. Does your problem still persist?

[sarita]

Hi ahmetsali,

The autoplay starts as soon as the user clicks on the slider navigation button. I have uploaded the screencast here:
https://drive.google.com/open?id=1aXizXry3I98wMhiAnLTT2dZUYOHZ_PfS

URL: https://www.kalamansijourney.ch/dingalan-entdecken-philippinen/

I tested chrome and safari and see the same behavior.

Any idea how to resolve this?

Many thanks for your help,
Sarah

[ahmetsali]

Hi again, I see the issue, I will make some tests on this issue and try to realize what causes the problem. I let you know when I come up with a solution. Thanks for the feedback.

[sarita]

Hi again,

Any update on this issue?

KR, Sarah

[serkan]

Hi, Our developers are a little bit busy due to new updates. We are sorry for that. They will find a solution soon. Thanks for your patience.