"Submit" button on form not working

  • Posted in : Efor
  • janaboyko
    Participant

    Hello,

    The “submit” button on my contact form does not work properly for website visitors.

    serkan
    Moderator

    Hi,
    Your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
    Thanks

    janaboyko
    Participant

    Hello,

    I contacted my hosting company and they said it was an issue with wordpress? Have you seen an issue like this before? Any help here is appreciated.

    serkan
    Moderator

    Hi,
    Could you please try to use ninjaform contact plugin instead of default our contact form?
    I saw this issue before but our customers solved the issue with hosting company.
    Thanks

    janaboyko
    Participant

    Hello, can you confirm how to do this? Is there a certain plugin I need to deactivate from your default contact form?

    serkan
    Moderator

    Hi,
    I recommend you to use this plugin;
    https://wordpress.org/plugins/ninja-forms/
    You just need to edit contact page, change the contact shortcode from our default to ninjaform shortcode.
    When you set up the ninja form plugin, it will give you the shortcode.
    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register