[edgarlimon805]

Hi Team,

I recently purchased your theme and am currently building a staging site at:
https://lifeline1.edgarlimon.com/

I’ve run into two issues I could use your help with:

1) Testimonial Section: On the homepage, the testimonials do not scroll. It remains stuck on the first one.

2) Contact Page: The contact form at https://lifeline1.edgarlimon.com/contact/ is not displaying at all.

Please let me know once you’ve had a chance to look into it. Appreciate your support!

[serkan]

Dear @edgarlimon805,
Thank you for reaching out! We’ve reviewed your staging site and identified the following:
1. Testimonial Section Not Scrolling
This is likely caused by a JavaScript conflict or missing initialization script. Could you please:
Ensure all theme and plugin (especially Elementor/Slider-related) updates are installed.
Temporarily deactivate other plugins to check for conflicts.

2. Contact Form Not Displaying
We noticed you’re using WPForms for the contact form. A few things to verify:
Form Embedding: Confirm the form is properly embedded in the page (check the shortcode or block in the backend editor).
Plugin Status: Ensure WPForms is active and licensed (if using a premium version).
Console Errors: We spotted Mixed Content errors (details below), which may block resources like stylesheets and scripts, potentially affecting the form’s functionality.

Critical: Mixed Content HTTPS Error
Your site loads over HTTPS, but some resources (like fonts) are requested via HTTP, causing browsers to block them. This can break styling/functionality. Here’s how to fix it:
https://developers.google.com/web/fundamentals/security/prevent-mixed-content/fixing-mixed-content

Next Steps
After resolving the HTTPS issue, clear all caches (server, plugin, browser) and recheck:
Testimonials should scroll if no conflicts remain.
The contact form should appear once blocked resources load properly.
If the issues persist, share a screenshot of:
The WPForms backend setup (to confirm the form is configured).
Any new browser console errors (press F12 > Console).

We’re happy to guide you further!
Best regards.

[edgarlimon805]

Hello, I tried what you suggested for the first issue which was to make sure everything was updated then temporarily deactivating plugins. The testimonial scroll is still not working.

[serkan]

Hi,
The HTTPS issue we mentioned earlier could still affect scripts required for the slider. Prioritize fixing mixed-content errors (e.g., update hardcoded http:// links to // or https://).