Theme update scam

  • Posted in : Photographer
  • greg611
    Participant

    I got an email stating there was an update to this theme but when I click on the download-this-update link in the email it does not take me to the page where I can update the theme- it’s just a marketing scam apparently- an attempt to to lure people into buying their products by telling you have an update that doesn’t exist.
    This is the last time I ever buy a Themeforest or Envato product.
    I strongly urge any photographers out there to look elsewhere- there are vendors that don’t try these cheap scams.

    ahmetsali
    Keymaster

    Hi, theme update notification e-mails are sent by envato (not by pixelwars) and when you click to “Download this update” link it should take you to “Themeforest > Downloads” page so you can re-download the updated theme in that page. If you have been redirected to another page, it might be because of two reasons;

    – your pc or browser is infected by malware
    – or there was an issue in the e-mail send by envato

    if you rule out #1, you may contact envato support and let them about this issue, because i don’t believe envato will send scam mails to the buyers.

    Envato Support
    http://support.envato.com/

    Have a nice day.

    greg611
    Participant

    Moot point. Theme has been deleted, moved on to the vastly superior Portfolio +:
    http://wptheming.com/portfolio-plus/

    serkan
    Moderator

    Hi greg611,
    WordPress mixes up the Photographer theme with another theme by the same name but from another creator. Re-installing the theme from themeforest, everything will work again. This same name issue fixed last year.
    Thanks

    Polasen
    Participant

    Hello. A relative question about the update : it’s not possible to update the theme directly in the WP admin ?
    In the update page in admin it’s tell me there is no update to the theme, so I must delete the theme and install the new upload from envato, with all the risks of a major installation.

    Thanks for advance

    serkan
    Moderator

    Hi Polasen,
    I will keep that in my mind. Thanks for the feedback.

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