[mfdacio]

Hi! three things:

1) Can you please send the tutor key to me?

2) I’m editing the course page and when I play a youtube video in place of the feature image nothing happens. Can you check please? ==> https://tinyurl.com/2e9wdrwf

3) Another thing: I’ve mentioned before that site changes don’t appear when I’m not logged into wordpress or another browser. Someone replied that it could be the caching plugin and I disabled the plugin. But the problem remains…

thanks for help!

[serkan]

Hi,
1) Our developer will send you the key and he will keep you updated in the tutor lms pro topic.
I could not reach your admin panel. Do you have any problem with the hosting company? When I try to login to the admin account, only a blank white screen comes up.
Could you please check and keep me updated?
Thanks

[mfdacio]

Hi, Serkan! Thks for your answer!

Sorry, I don’t understand what problem you had. I just tried to login to wordpress, in an anonymous tab, and with the data placed below the site opened normally.
Ah, for hosting we use another login and password here. Do you need it too?

Please try again and help me.
thks a lot!

[serkan]

Hi, I also tried logging in with VPN as well, but only a white page appears. Your hosting company may have forbidden you to log in outside the country you are in. I can’t access any screen from the information you provided. So I ask you to ask your hosting company about the situation. I tried to login with safari, chrome and firefox.
Please keep me updated.