[Serena]

hi i just noticed that my tutor lsm pro course does not display video correctly i give you login informations to check it out.
It seems like the video is hiddend by half but i can’t find the reason why it happened!

can you please support me?

[serkan]

Hi,
A plugin used may have caused this problem.
I tried to use this custom css code, please check your video again?

.tutor-video-player .plyr--youtube iframe { height: 150% !important; }

Thanks

[Serena]

the side bar with content item disappeared and the video is not perfectly centered!
i need to understand which plugin because i did not add anything new. can you please help?

[serkan]

Hi,
It looks like this when i check your website.
https://ibb.co/NrBSk4f
Both the video appears centered and the sidebar on the left is displayed. What kind of image do you get?
You have 43 active plugins. By deactivating them one by one and clearing the cache, the real problem may arise.
Thanks

[Serena]

the image is not centered! it is cutted on TOP.
can you help me figure out which plugin causes this conflict? :(
thank you

[serkan]

Hi Serena,
To understand this, it is necessary to deactivate the plugins one by one and understand which one is causing the problem. You have too many plugins. First of all, I recommend deleting the ones that you think are not really necessary. You can also write to the tutor lms support section. I will report this situation to the developer. He will also send a message to the tutor lms team on your behalf.
Thanks