Ultra long scroll bar in firefox on home page

  • Posted in : Empathy
  • robtissy
    Participant

    See the following.

    https://roberttisdale.com/

    This does not happen on other pages.

    I believe this happened before I made many modifications. I did check and it does not appear to happen on your demo page.

    https://themeforest.net/item/empathy-a-vcard-theme/12248701

    serkan
    Moderator

    Hi, sorry we don’t provide support for customizations that includes editing core php files.
    I would recommend you to deactivate all your plugins and try it again?
    Thanks

    robtissy
    Participant

    Serkan:

    This issue occurs if all plugins are disabled or not. This issue occurs only on Firefox.
    I just disabled all plugins, cleared cache on Cloudflare, and did a hard refresh in my browser.

    This is an issue with the theme itself, not plugins.

    Please examine this issue further.

    serkan
    Moderator

    Hi, The issue you are comparing is not seen on our demo sites. So a feature you add later is seen to be disrupted. I will still test and inform about it.
    Thanks for the feedback

    jay-ebn
    Participant

    Hello,

    I too am having the same problem with this theme. Only in firefox does that ultra long bar show. My install is completely unmodified from what comes with the demo import. Please see jaydd.com.

    Thank you!

    robtissy
    Participant

    Serkan,

    Please investigate further.

    Here is the exact same bug, demonstrated within firefox, on a completely clean install of WordPress with your theme installed and demo data imported.

    https://i.imgur.com/F7KWPUS.png

    This is a bug with your theme itself.

    jay-ebn
    Participant

    Out of curiosity, I checked the theme demo from pixelwars and it shows the same problem: http://themes.pixelwars.org/empathy/demo/

    serkan
    Moderator

    Hi,
    I am forwarding this issue to our developer. We will fix this issue and release and update.
    Thanks for your patience.

    robtissy
    Participant

    It’s been around a month. Is there an update on this?

    serkan
    Moderator

    Hi, The developer is working on new features every day and fixing errors. The update will be available as soon as possible. Thank you for your patience.

    serkan
    Moderator

    Hi, we have just fixed this and it will be available with the next update in a few days.

    Thanks.

    ahmetsali
    Keymaster

    Hi all, FYI this is already fixed with the current release. Thanks.

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