[CITSTAFF]

Hi,

When I go to create a new post, I see the option to set a featured image style; however, the option to upload a featured image is not available. I already checked the screen options at the top of the page, and it is not present there either. Any help will be greatly appreciated.

Thank you,

Christine

[serkan]

Hi Christine,
Could you deactivate all your plugin and try it again please?

[CITSTAFF]

I currently have the theme installed on our multisite network that has over 500 sites and 11 network activated plugins. We can’t deactivate these 12 plugins, but I will be happy to send you a list of the plugins or even a screenshot of the network activated plugins if that would help.

[serkan]

Hi CITSTAFF,
Be sure that your wordpress and theme are updated. If your wp and theme are updated and still have the same issue which means the problem with 3rd party of plugins. We can not ensure that theme complies with all of the plugins.

[CITSTAFF]

Hi serkan,

Thanks for your help. It turns out it was a 3rd party plugin. I was able to get it fix.

Thanks again,
Christine

[serkan]

You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.