Unable to upload demo

  • Posted in : Efor
  • swift
    Participant

    I tried uploading demo using one click but it just says loading and nothing happens.

    serkan
    Moderator

    Hi, Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site.
    Thanks

    zaidanuar@outlook.com
    Participant

    Unable to import Demo theme, its very dissapointing becuase i tried for a few hours and theres alot of error message coming up on top of the Import demo page.

    zaidanuar@outlook.com
    Participant

    Username updated.

    serkan
    Moderator

    Hi @zaidanuar@outlook.com
    You have the same issue. You should contact your hosting company and increase the upload limit. Also tell me which demo website you want to achieve it.
    Thanks

    zaidanuar@outlook.com
    Participant

    Hi there Serkan, thanks alot for the reply.
    The desired demo is No.6 Judy template. i will contact the hosting provider soon and update you

    zaidanuar@outlook.com
    Participant

    Hi there serkan the upload limit is already set with the Hosting provider at 256mb. ive already adjust the upload limit by the HTACCESS file. Can you help me from here?

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    ahmetsali
    Keymaster

    Hi, zaidanuar, 1-Click Demo import didn’t work on your site so I have switched to manual import and imported Demo 06 part by part, there might be some featured images missing.

    Have a nice day!

    zaidanuar@outlook.com
    Participant

    Hi Ahmetsali,

    thank you for your help. I am able to see the Demo 6 now but the problem is the Elementor keeps on having the loading icon and i cant barely do anything on the theme.

    i have a screenshot of it but i am unable to send you thru this comments.
    Please advice

    serkan
    Moderator

    Hi,
    You can upload it to any website and share the url with us.
    https://imgbb.com/upload
    Thanks

    zaidanuar@outlook.com
    Participant

    Hi there Ahmet & Serkan, thanks for the help.
    Here is the link to the problem ive encounter with the loading sidebar when editing with elementor .

    serkan
    Moderator

    Hi, just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site. When you have done it, you can deactivate your third party plugins and try it again. One of your third party plugins may conflict with the theme. Also, try to deactivate jet popup plugin as well.
    Thanks

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