Updated my theme and now portfolio posts are showing a blank page

  • Posted in : Empathy
  • jonmoody
    Participant

    I followed the instructions to update the theme. No content was lost, but now when I click on a portfolio page, it just opens a blank white page. I’ve checked in the Dashboard and all content is still there – it’s just not showing.

    Any help with this ASAP is appreciated. Thanks

    serkan
    Moderator

    Hi jonmoody,
    Could you please go to widgets > empathy template page > and check the portfolio page and save it. Also, make sure your portfolio plugin is active.

    jonmoody
    Participant

    Hi Serkan,

    I updated the theme again to 1.3.1 and tried your instructions but no joy – it is still showing just a blank page.

    This is distressing having spent so long putting in my portfolio. Can you please suggest anything else to get this working?

    Thanks

    serkan
    Moderator

    Hi,
    Go to settings > permalinks > choose default to save it then choose post name and save it again.
    Thanks

    Patrick
    Participant

    Thanks for the answer again, I was having the same problem and it was all fine after going to settings > permalinks > choose default to save it then choose /%postname%/ and save it again.

    Thanks a million

    Patrick

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

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