Updated Theme and lost all information

  • Posted in : Photographer
  • kelbel316
    Participant

    Just updated the theme after receiving a notification that one was available. After doing so I lost everything on my site and it looks totally different.. Is there something I need to do to get it back how it was??

    RedRoom12
    Participant

    Got the same problem right now :(

    Anonymous
    Inactive

    me too :( anyone coped with that?

    Anonymous
    Inactive

    okey i’ve installed the previous one once again, all data works and back ;D

    RedRoom12
    Participant

    I´ve re-installed the previous one as well. Everything is working fine except for the portfolio, which is a major problem. I´m still getting “page not found” for my galleries, did you have the same problem too? :/

    kelbel316
    Participant

    HOw do we install the previous one?

    Anonymous
    Inactive

    http://www.aproduction.pl/ap/home/ this is my page u can take a look.
    i really has no idea about all that stuff i do pictures and movies not webs ;DDD

    still can’t cope with uploading the video or placing the url in a way that would look better than just pure video. any idea.

    with photos I did some kind of submenu/tabs and it does work properly (by departments), however if someone press PHOTO in menu it shows photosessions i chose to be there (i mean I can’t just turn off that button as I wish, when deleted the page is’ not found’ …. )

    Anonymous
    Inactive

    @kelbel316
    you have to change your theme to any other that is available and then just delete the Photographer, and next install it again by uploading the .zip file :)) all data is back

    RedRoom12
    Participant

    Well after trying lots of different stuffs, everything is working fine again! Thanks always_happy :)

    kelbel316
    Participant

    It worked!! Thank YOU!!

    fmaximil
    Participant

    just updated, nothing works, I go back with the version, but that update did?

    fmaximil
    Participant

    just updated, nothing works, I go back with the version, but that update did?

    Brockway
    Participant

    https://www.dropbox.com/s/bvkt9p3o32bi0iy/Capture%20d%27%C3%A9cran%202015-03-26%2012.04.52.png?dl=0

    its weird ! my system say update from 1.1 to 1.4.7.

    I didnt launch the update, it’s too weird to be true, also nothing on themeforest so…

    Can you tell me more about this update ?

    fmaximil
    Participant

    certainly, you should not upgrade because the site becomes non-functional, I opened a ticket,
    “Our theme is not in ThemeForest” was the response.
    I go back to version 1.1.

    good luck

    joshbonanno
    Participant

    Important!!! DO NOT INSTALL THE UPDATE IT IS FROM A DIFFERENT DEVELOPER!!!

    It seems that another theme called “Photographer” not “The Photographer” has somehow managed to think that our theme is theirs. DO NOT INSTALL THE UPDATE.

    You can see this when you go to Appearances > Themes when you click on the activated theme it asks for an update but when you click view details it actually is a totally different theme.

    Mehmet S.
    Keymaster

    Hi all, we will fix this on the next update.

    If you have a “page not found” message for your portfolio items, try default permalink settings.

    Thanks for the feedback.

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