Urgent Assistance Needed: Video Display Issue on Website Home Page Banner

  • Posted in : Archy
  • Sleepidigital
    Participant

    Hi there, I am struggling to get a video to display properly on the website home page banner/slider

    It is not centred and displaying correctly. However, it is when I am in “edit with elementor” mode. I have tried to contact you through theme support but had no luck.

    Please can you get back to me ASAP as this is holding up my delivery to my client?

    serkan
    Moderator

    Hi,
    I tried to login your website but it says wrong username.
    Could you please check it out and provide me the correct one?
    Thanks

    Sleepidigital
    Participant

    Sent you login details in private content.

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    Sleepidigital
    Participant

    How long will this take please? It is urgent.

    serkan
    Moderator

    Hi,
    Developer will find the issue and get back to you as soon as possible.
    Thanks for your patience.

    Sleepidigital
    Participant

    Hello, is there any updates on this please?

    serkan
    Moderator

    We will get back to you as soon as we figure out the reason for this issue. Do not worry, this issue will be given due attention.
    Thanks

    Sleepidigital
    Participant

    You guys are too slow. I’ve already sorted an alternative solution. Unfortunately I don’t have time to sit around waiting weeks on end for a solution. It would be helpful if you could fix the issue for future purchases.

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