xml file for demo import is corrupt?

  • Posted in : Photographer
  • Heather Hughes
    Participant

    Hi
    Theme is installed but I’m having trouble importing the xml file for the demo files.
    The pages install but no images are visible.
    I’m with SiteGround and also have the Elementor plug-in installed on my WordPress site.
    SiteGround said that the xml file was corrupt, I resent it both whole and in parts, zipped.
    They are looking into this to try and resolve the problem, but it would help to know if this has ever happened before and if so, how was this resolved?
    Thanks
    Heather

    Heather Hughes
    Participant

    Okay, Siteground have finally managed to fix this issue. They reported that there was a conflict with a plug-in called one-click-demo-import, which overwrote the WP-CLI list_predefined commands.
    May be worth updating your documentation to help with installation in the future?
    Regards,
    Heather

    serkan
    Moderator

    Hi Heather,
    It is the first time we have got this report. None of our customers haven’t got the issue with the one-click-demo-import plugin. I will report this to our developers as well.
    Thanks for the feedback.

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register