[cluz]

I still get the error shown in PRIVATE

Fatal error: Uncaught Error: Class “TutorPro\ChatGPT\Assets” not found…

[cluz]

Hello,
I have deactivated everything except for Tutor LMS Free, can you please try now?

Also, can you tell me which plugins exactly do I need to run the Efor theme and Tutor LMS? I don’t think I have installed much more than what the theme provides and the recommendations the theme displays when importing the data etc.

Thanks a lot for this.

[cluz]

Sure it’s added as private.

Thanks!

[cluz]

Can you maybe provide me with an older version of TutorLMS Pro (say 2.1.7) see if that works?

[cluz]

To add to the previous response, this is Themeum’s response to my support request:

Dear —–,

I am very sorry to inform you that we can’t help you. Becasue you must have to buy the plugin from us to get support from us. If you have any questions or need help, please contact me.

Please rate my reply and encourage me to help you more.
Great Okay Not Good

—
Best Regards,

Rashed H.

Senior Support Specialist
Themeum Team

[cluz]

Hi,
unfortunately TutorLMS (Themeum) does NOT provide support if the software is not purchased directly from them… Is it possible for you to contact them or provide me with a Themeum account where I can request the support?

Thanks

[cluz]

Hello,
you already provided me with key for JetPlugins:

“And here is your key to activate JetPlugins, just navigate to the “Crocoblock > Licenses” page to activate it; 34d99f4d3…….e66a7efd”

HOWEVER, that page at “Crocoblock > Licenses” is not available, so I cannot download the JetPlugins code to install it in my site, nor I can find them in the WP plugins store.

How can I get JetPlugins and then activate the key you gave me?

Thanks

[cluz]

Hello,

I still have trouble with JetPlugins. I went to crocoblock.com and couldn’t find a way to

1) create an account
2) download the plugin
3) activate my license

Can you please help me with this?

How do I get the JetPlugins plugins? Cannot find them in the WP plugins page.
How do I activate the license?
I have the live site and a test one, do I only activate license in the live site and not in the test one?

Thanks so much

Andrés

[cluz]

Thanks!

I received the code but I am having problems installing Tutor LMS. I read that first I need to install and activate Tutor LMS Free Version, then the same with Tutor LMS Pro.

I did install and activate Tutor LMS Free Version first with no problem, but when I try to activate Tutor LMS Pro something breaks and WP does no longer load, I need to reset the active plugins from the database (wp_options, reset the “active_plugins” field) deactivating Tutor LMS Pro.

Do you know why is this? Are these not the correct steps?

This is just a blank WP implementation with the EFOR theme and Elementor and Elementor Add-Ons installed, nothing else.

Btw, do I need license keys for JetElements and JetPopUp? I do not have hese installed yet.

Thanks!

[cluz]

Hello,
can I have activation code please for site in Private box?

Thanks!